Salina Siu

Tweet Chat Do's & Don'ts

Posted by Salina Siu Apr 3, 2013

Hey everyone!


Thought I'd share some of my personal tips for participating in a tweet chat. What do you agree or disagree with?


If you're looking for a tweet chat to participate in, join me on the #VisiChat about data discovery!

Or if you're wondering what a tweet chat is, check out the FAQs on the bottom of this page.



5 Tweet Chat Do’s:

  1. Post in full sentences since your other followers may not be aware of the tweet chat but you still want them to understand what you’re talking about. 140 characters will limit this but try to the best of your ability.
    • Bad Example:. “A2. I use #SAPVisi. #VisiChat” Your followers may wonder why you’re saying that or what context it’s in.

    • Versus: “A2. I use #SAPVisi for #data analysis at work. Great functionality and learning new things everyday. Anyone else? #VisiChat”

  2. Offer helpful assets if appropriate. Someone may be interested in a whitepaper, report, blog post or infographic related to the conversation so have links ready before the tweet chat starts.

  3. Indicate what question you are responding to by starting your tweet with “A1, A2, A3, etc.” and questions will be asked in “Q1, Q2, Q3” format. You could also respond by “replying” the moderator’s question so the conversation is threaded.

  4. Create a side conversations with people by asking them questions that drill deeper into their post or point out something they may not have thought of yet. Go beyond just answering the questions set out by the moderators to build your network.

  5. Say hello and goodbye. Introduce yourself so others can have an idea of who you are and where you’re coming from. Share your first name, location and your goals/interests related to the chat. At the end, say thank you and what you thought of the chat.

    • Ex. “Only 2 more minutes until #VisiChat! Salina here from #SAPVancouver. Interested in seeing how BIG we can grow this tweet chat. #VisiChat”


5 Tweet Chat Don’ts:

  1. Don’t sell if users aren’t asking. You can promote free trials or discuss solutions if appropriate but make sure people see you as a product expert, not a salesman.
  2. Don’t be long winded. Twitter is a great exercise in being to the point and concise. If your message goes beyond 140 characters, you could type “1 of 2” at the end of your post and then “2 of 2” in your next tweet but this is not recommended.
  3. Don’t forget the #VisiChat hashtag in EVERY post or others may not see it.
  4. Don’t be afraid to make things interesting. It’s a discussion so it makes sense to present both sides of an issue but do be careful of what you say and how it represents you.
  5. Don’t get lost. With a constant stream of tweets coming in, it can be hard to keep up with the conversation, especially if it’s your first tweet chat. Make sure you use a tool to track the conversation like or


Connect with me on Twitter @salinasiu!

Salina Siu

BI News: March

Posted by Salina Siu Mar 16, 2013

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March 2013


Business Intelligence News


Strategies for creating an information-driven culture

  1. Featured Content
  2. Customer Stories
  3. Product Announcements
  4. Upcoming Events & Webinars


Welcome to BI News!


At this time of year I always have the impulse to get organized, and organization or lack of it is the inspiration for this month’s issue of the BI Newsletter. We all know that being organized will reduce stress, free up time and ultimately save money. In this March issue, we have pulled together blogs which we hope will aid you on a journey to better manage your BI environment, achieve faster time to value with data marts, increase success of your BI project with a solid BI Strategy, as well as provide insight into changes and commitments within SAP to ensure we are helping you along the way.


Next month, we will open up on upcoming innovations and share insights on where we think BI is going now and in the future.


Saskia Battersby, GM BI Solution Management





Keeping your SAP BusinessObjects Deployment Running Better

If you already have SAP BusinessObjects running for a while now, you might want to ask yourself: How do I ensure that the system continues to run smoothly? How can I get ahead of end user and system issues before users start screaming? How do I keep my users from destroying me?


EV Technologies tells you how they address these types of questions »



Driving Value from Your BI Program - Define, Track and Measure Success

Previously, we covered the importance of a BI strategy and how BICC becomes a key element of your organization. This time, we are covering other critical factors to make your BI program successful. By turning data into insight, companies can see positive impacts on their business such as increased revenue, reduced cost, managed risk and capital and create competitive advantage. 


Discover how you can turn data into insight with Business Intelligence »



Learn how SAP is taking proactive measures to deliver quality BI software

In a world of rapidly changing business challenges, one thing remains a constant driver for success: Quality. That’s why SAP reached out to our Business Intelligence customers and gathered feedback on previous releases of our Business Intelligence software to continually investigate methods to improve our quality processes. Quality improvements have resulted from large-scale development methodology shifts all the way to individual product teams continuously improving their day-to-day processes.


See the improvements implemented on the SAP BusinessObjects Enterprise product line»



Unlock critical data from your ERP System with data marts

Key business information is captured in ERP systems every day. The challenge is getting users access to that information in a format what is applicable to their particular business question, timely and does not impact the performance of the transactional system. Learn how data marts and RapidDecisions are enabling this against Oracle eBusiness, PeopleSoft and JD Edwards.


Find out how you can unlock critical data from your ERP System with data marts »

Have Deski users and want to migrate to BI 4.x?






Hearding Chaotic Spreadsheets

Decades have passed since the inception of BI, customers still complain about spreadsheet proliferation and the information chaos they create. Data manipulation nightmares related to the use of spreadsheets may happen in your businesses and could lead to lasting repercussions. How can you as an IT department keep these data chaos under control?


Learn how you can better manage these situations and drive a data-driven culture »




Back To Top



TeliaSonera: Customer Testimonial Video


TeliaSonera provides network access and telecommunication services that help people communicate in an easy, efficient and environmentally friendly way. Tito Toivla, Head of Large Enterprises and Public Sector at TeliaSonera talks about how they are using SAP software.


Hear how TeliaSonera improved decision making from any location, anytime »



Back To Top


BI 4.0 SP4: Data Access and Interoperability

This tutorial is designed to help you understand how the different products in the BI suite connect to data sources and to each other.


Take a look at this eLearning tutorial »


BI4 Elite Training Goes Worldwide

The SAP customer solution adoption team is planning to deliver the highly popular BI4 Eite Taining worldwide. The events will be hosted in Singapore on April 8-12, 2013, Sydney, Australia on April 15-19, 2013, Newtown Square, PA, USA on April 29 - May 3, 2013 and St. Leon-Rot, Germany on June 7-21, 2013. The world’s best BI 4.0 specialists, developers, solution and product managers will host our valued BI customers and partners in this unique Elite hands-on enablement workshop.


Click for more information on registering for BI4 Elite Training »



Latest Version of SAP BusinessObjects Mobile


The newest release of SAP BusinessObjects Mobile mobile app allows users to visualize, explore, collaborate and share business performance through personalized views in a secure environment designed natively for iPad. The updates allow for highly interactive dashboard capabilities, one mobile app for all BI content, and powerful and consistent functionality.


More details on SAP BusinessObjects Mobile update »



SAP Predictive Analysis Now Available predictive-analysis-sap-act-newsletter.png


This advanced analysis solution helps organizations gain a competitive edge by uncovering and predicting trends in their businesses. SAP Predictive Analysis software can be deployed as a standalone or with other SAP software, including the SAP HANA platform, to unleash powerful predictive capabilities.


SAP Newsroom Announcement »

What does SAP Predictive Analysis have? »



SAP BusinessObjects Design Studio Now Availablesap-design-studio.png


Create visually stunning, interactive dashboards and data-driven applications for both mobile devices and the Web. SAP BusinessObjects Design Studio software enables you to mobilize your current SAP NetWeaver Business Warehouse (BW) content and is designed as the premium alternative to SAP BEx Web application designer. It connects directly with SAP NetWeaver BW and SAP HANA, enabling you to reuse existing data assets (including SAP NetWeaver BW queries and cubes, and SAP HANA views) without disruption.


Learn about the core benefits of SAP BusinessObjects Design Studio »

How is SAP BusinessObjects Design Studio the new tool for dashboarding on top of SAP BW and SAP HANA? »



SAP Visual Intelliegence 1.0.7 Now Availabledg13.jpg


The SAP Visual Intelligence point-and-click interface and engaging visualizations allow you to quickly analyze data for rapid time to insight and business agility - no scripting required.


Get the free 30-day trial »




Back To Top



March 19, 2013: Bridging the Gaps Between Strategy and Execution - Webinar


March 19-22, 2013: SAP Insider BI 2013 - Las Vegas, NV


March 21, 2013: The new face of BI with Visual Intelligence & Predictive Analytics - Webinar


March 21, 2013: Big Data is Adding to Data Management Challenges - Webinar


March 28, 2013: Managing Big Data as Enterprise Information - Webinar


April 2, 2013: VisiChat - Live Twitter Chat on Data Visualization - Tweet Chat


April 18, 2013: Analytics Edition - End to End BI & SAP Design Studio for Dashboards on SAP BW - Webinar


May 14-16, 2013: SAPPHIRE NOW + ASUG Annual Conference - Orlando, FL


May 23, 2013: The 2013 Guide to Mobile BI Technology from SBO & Social Media Analytics - Webinar


June 11-13, 2013: SAP BI 2013 - Amsterdam


June 20, 2013: Guide to Analytics Capabilities Embedded within SAP Business Suite & Benefits of Moving to BI 4.0 - Webinar


September 9-12, 2013: ASUG SAP BusinessObjects User Conference - Anaheim, CA







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Read Previous Issues:

Feburary 2013

January 2013

December 2012

November 2012

October 2012
September 2012



Thanks to Jason Cao for telling me about the Blog It Forward initiative and looping me in to participate! Check out Jason's video blog where he tagged me to participate. Get more information about Blog It Forward Community Challenge here.



I'm a recent graduate from Simon Fraser University, where I got my BBA in marketing and entrepreneurship with a minor in publishing. I'm currently interning as Social Media and Digital Marketing Specialist at the SAP Vancouver office for mobile BI on the global analytics team. I'm here for 8 months and, wow, I only have 3 months left. That reminds me, anyone looking to hire for social media?


I've really enjoyed my time here at SAP because I got the opportunity to work on a ton of different projects:



And many more things!


Outside of SAP:

  • I'm currently organizing a social media conference in Vancouver for August 15, 2013. It will be for small business owners, who have little to no knowledge about social media and helping them get more presence online for their brand.
  • I'm doing some social media freelance work on the side.
  • I have my own YouTube channel called Salinabear with over 9.8 million views and 55k subscribers. I film tutorials on how to cut up your t-shirts into different designs. Take a look at my Salinabear infographic I have up on my website for more details about my channel. I also have photos and videos on my website.



Questions asked:

What inspires you?


Latest obsession is Pinterest, so I'd have to say that a lot of my inspiration comes from browsing pins! I love being creative and crafty so Pinterest is perfect for me since it's overflowing with craft tutorials and DIY projects. A lot of the times people ask me where I get inspiration for my YouTube channel - I'd have to say it's from other people's fashion. Even though most clothes aren't meant to be DIY, I see it and wonder, "How can I cut up a t-shirt like that?"


What have you accomplished recently that you're really proud of?


My personal website! I don't know how many hours I put into it but it look a super long time. I spent all day yesterday (during my long weekend on Chinese New Year) working on it and I'm so happy with how it turned out! It features my personal blog, my portfolios for graphic design, writing and videos, and spotlights my YouTube channel.


If you could be a superhero, who would you be?


I wish I had the superpower to do things really fast! I'd walk/run faster than others, read, do work, clean up, exercise really fast... I'd have so much more time in the day and be super productive! Others will wonder how I do it all... mwuahaha. 



Blogging it forward to:


  • Nic Smith because he's my boss and I'd like to be the one telling him to do something for once
  • Sam Ko because he talks about how he wants to start blogging.
  • Karl von Beckmann because he likes to brag about his awesome writing skills.
  • John Morris because our teams just started working on an initiative together and I'd like to learn more about him!
  • Kristen Rigby because she's interested in getting her team engaged on social media!

You must answer these questions:


  • How do you use social media in your personal or work life?
  • What was your childhood dream job and why?
  • What's your guilty pleasure?



Follow me on Twitter @salinasiu!