Presentations to learn more about SAP BCM features, functions and business benefits. Contains presentations for SAP BCM stand alone as well as SAP BCM integrated with SAP CRM.
These step-by-step videos will help you in SAP BCM installation and configuration. For example, see how to install certificates or hotfixes and see examples for skill-based routing or server side recording configurations.
These materials provides additional information helping to install, configure and maintain SAP BCM 7 system.
|Re: SRM7 Standard Shopping Cart Workflow - Remove/Edit link from email task TS10407929 3 hours ago in Supplier Relationship Management (SAP SRM)||by John Geddis|
|Re: Connection / Permission Problems with PI System to Solman 11 hours ago in SAP Solution Manager||by Divyanshu Srivastava|
|Connection / Permission Problems with PI System to Solman 11 hours ago in SAP Solution Manager||by Dieter Lorenz|
|SAP BCM call recording after call transfer (Outbound Campaigns) 1 week ago in SAP Contact Center||by Sebastian Tur|
|Re: Changing dict type values in IVR 2 weeks ago in SAP Contact Center||by Podolak Krzysztof|
|SAP BCM 7 Product Presentations 9 months ago||by Johanna Kaperi|
|BCM SQL databases guide for beginners 10 months ago||by Agur Koort|
|SAP BCM Business Overview Presentation 2 years ago||by Arto Koponen|
|SAP BCM 7 Deployment Tips and Tricks 1 year ago||by Johanna Kaperi|
|SAP BCM - Business Communication Management - How to setup email channel 1 year ago||by Lloyd Goveia|