Date: Join on Tuesday, September 29
Time: 11:00 a.m. EST
In today's competitive marketplace, organizations are looking for ways to enhance customer service, operational efficiency, and compliance.
Mobile apps support two major strategic business goals across these industries.
Customer Experience: Customers expect that their service should not be interrupted. Issues are expected to be resolved at first contact with full transparency of billable activities.
Field Efficiency: Field workforce deal with time lag and loss of productivity while working onsite. They use pen, paper and/or photos to capture the issues at the customer site during intervention. In addition, they have to continuously balance between critical tickets, optimized routes make scheduling, routing and dispatching .
By utilizing the Design Thinking innovation framework and SAP Fiori UX guidelines, you can instantly simplify, connect and mobilize your field processes into a simple user-experience.
Learn how packaged apps from Sodales Solutions are helping customers to:
We look forward to your participation.
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