Hi All,
We all know that we can schedule a document in InfoView/ BI Launchpad, so that the document is refreshed automatically at specified time intervals.
Here, are some of the errors we come across while scheduling.
1. address error. CrystalEnterprise.Smtp: (501)
Cause: Resulted when unrecognized group name is used in the From/To Address when sending a report as an email attachment (excel/pdf).
Solution: Valid address format is "[firstname].[lastname]@domain.com"
2. login error. CrystalEnterprise.DiskUnmanaged: Logon failure: unknown user name or bad password.
Causes:
Solution:
Thanks,
Vandana
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