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Former Member
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Would you believe HR has never had it better? Technology has given it access to huge applicant pools, making it easier to find the most talented candidates, and provide them with high-quality training once they are hired. Global payroll has become routine. HR operations have become so efficient in the last five years that they now driving those efficiencies throughout entire organizations.

Say what, didn’t get that memo? It is because HR still has an image problem, not a usefulness problem. What HR needs today is an extreme makeover to highlight the enormous across-the-board advances, rather than prolonging HR’s error-prone, lazy, and bureaucratic rep it has been given.

We reviewed over 2B impressions from online conversations including more than 400K mentions of HR in blogs, news articles, and social networks. The results: HR appears to be a hot topic but not necessarily led by an overly passionate group (Passion Intensity score: 30 and overall Net Sentiment score: 57). One of my life quotes is with every negative there is a positive. We explore the top 5 things we love and 5 things we don’t like about HR.

written with Ray Rivera and Tammie Eldridge as Part #4 of the Forbes Social Intelligence Report by SAP and NetBase