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Welcome to SAP Coffee Break with Game-Changers Radio blog on SCN. I'm Bonnie D. Graham, creator / producer/ host of our weekly live talk radio series. SAP Radio Coffee Break with Game-Changers Logo-121211.JPG

Each week, SAP Radio presents a live one-hour roundtable featuring thought leaders discussing timely business issues.

But we understand that sometimes you're too busy to listen to the entire episode and only have time for the key takeaways. Or you'd like to hear a summary before investing an hour in the full show.

We heard you. And we created a solution: SAP Radio Videos.

Drum roll, please.

The following SAP Radio episodes have been distilled into 3-minute videos [amazing!] featuring audio clips illustrated with cool graphics, now available for your viewing / listening on YouTube. Click on the titles for full radio replays.

More SAP Radio Videos coming soon. We welcome your feedback.


 

How Smart is BI without a Strategy?

"Culture eats strategy for breakfast, so make sure your strategy is delicious." ~ Jason Rose This synopsis of our May 9, 2012 show features Jason Rose at SAP, Brian S. Sommer at TechVentive, and Josh Greenbaum at EAC.

 

 

 

 


Social Communities and Storytelling

 

"Forget B2B and B2C, think B2P: business-to-person marketing. B2P is all about individual decision making and real people ... taking into account their quirks, biases, and self-interests." ~ Mark Yolton, SAP. This synopsis of our Sept. 19, 2012 show features Rachel Happe at The Community Roundtable, Sean O’Driscoll at Ant's Eye View, and Mark Yolton at SAP.

 

 

 

 

 

Great Customer Service: Is Your Call Center Missing the Obvious?

 

As a consumer, does your favorite customer service horror story end with your advice on how easily the offending company could have made your experience a dream, instead of a nightmare? If you're heard such a tale of woe about your own company, do you know why? This synopsis features Becky Carroll, author of The Hidden Power of Your Customers, Esteban Kolsky at ThinkJar, and Anthony Leaper at SAP.

 


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