Episode #70 aired live on Jan. 30, 2013. Listen on-demand at your convenience.
Glocalization. Does this “portmanteau of globalization and localization” (Wikipedia.org) describe your company’s growth strategy?
If yes, the dichotomy will challenge your HR team as they try to manage a mobile workforce and multi-country payroll.
David Ludlow: “The world is ’glocal’ (play on the combination of think globally, act locally). Today's talent is global, connected, and mobile. New categories of solutions are required to leverage that talent to out-innovate the competition.”
Marianne Langlois: “HR must think of itself as a function that drives the business forward, instead of as a function that supports the business.”
Penny Stoker: “You can’t underestimate the power of a ‘singular, global payroll system.’”
Keith Strodtman: “Today, large global companies are realizing big benefits from centralizing payroll across boundaries--cost savings, compliance, data accuracy, reporting, etc.”
Join us for Going Glocal: Mastering Multi-Country HR.
Meet our panelists:
David Ludlow is Group Vice President of Solution Management at SAP, focusing on the global human-capital-management solution strategy and direction for SAP. He leads the team responsible for determining the future strategy of the SAP solutions portfolio that enables organizations to perform better by enabling employees to better manage their careers and performance, manage a borderless global workforce, and deliver HR services as efficiently as possible. David has been with SAP for more than 14 years and has more than 20 years of experience in the HR/HCM solutions space, holding various positions in product management, product marketing, and product strategy. Previously he held leadership positions at Ceridian Employer Services and Tesseract Corporation.
Marianne Langlois, in her role as a Global Process Executive at NorthgateArinso (NGA), provides leadership and oversight for all global human resource outsourcing (HRO) processes within the outsourcing organization. She is responsible for best-practice delivery excellence for the HRO process regarding operational practices, product-development inputs, performance measurements and continuous improvement to industry standards. Throughout her career at NGA and her prior roles at Convergys, Marianne has become an expert in HRO, business process outsourcing (BPO), change management, vendor management, and talent management.
Penny Stoker is the Vice President of People Services and Transformation at AstraZeneca. She currently leads the implementation of a global transformation of HR including established, outsourced HR services and technology for 57,000 employees across 100+ countries in 26+ languages. Penny has developed the organization design for the retained HR function, including full process documentation for standard global processes, role definitions, and capability profiles. Prior to this role, she served as Vice President of Global HR Services, managing a staff of about 330 in three countries. She created and managed Global HR Services comprised of assisted services, HR technology, supplier management, recruitment and employment.
Keith Strodtman is President for the North American region at NorthgateArinso (NGA), responsible for all of NGA's client relationships, business development, sales, and operations in the U.S. and Canada. As a leading independent consultant, analyst, and thought leader in the HR-services industry, Keith brings more than 20 years of extensive experience to NGA. Most recently, he owned and operated Strodtman Consulting, LLC, an independent consulting firm, and served as research fellow at HfS Research, the leading analyst authority and knowledge community for the global-services industry. During this time, Keith advised several companies on their HR service-delivery strategies.
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