I was recently doing research on another Customer OnDemand-related blog and I came across a new offering from Mulesoft entitled “SAP Customer OnDemand Connector” which is based on Mulesoft’s CloudHub, an integrated platform as a service (iPaaS).
Moreover, with MuleSoft Anypoint™ Connectors, Customer OnDemand can establish instant API connectivity to any popular applications or services. Leveraging repeatable integration solutions permits users to have connectivity on-premise or in the cloud. Moreover, because MuleSoft takes advantage of the entire Customer OnDemand API, CloudHub utilizes the full set of CRUD (create, read, update, delete) operations. [SOURCE]
Besides this one page of details, I’ve been unable to find any additional information or other references to the product
Yet, the presence of this offer from Mulesoft should be worrying SAP inasmuch as this offer is direct competition with SAP’s own efforts in this area. As illustrated by two videos by ginger.gatling demonstrating Customer OnDemand integration with ECC and OnPremise CRM, SAP also has similar plans.
Note: Besides these two videos, I haven’t seen any other recent material on such LoB integrations. Currently, SAP is focusing primarily on the integration between SuccessFactors and OnPremise HCM systems and other integrations receive less public – and perhaps, internal – attention.
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