...If you'd like to find out more about SAP CRM on-premise and learn how the rest of the SAP hybris solution portfolio work together to help you run better. Please join us on October 19-21st in Fort Worth, TX for this free conference: SAP Customer Value Network and hybris Customer Days...- I'll be presenting in the afternoon of the second day of the conference on October 20th, if you want to hear more about the latest customer-driven innovations that we've rolled out for SAP CRM...
SAP CRM Update: Q3, 2015 blog by John Burton
SAP CRM: Still Alive ...and Better than Ever!
This the first installment of a new quarterly update for SAP CRM (on-premise) customers, providing you with insight into what SAP is working on, what we've recently rolled out and what we are planning.
It's no secret that SAP is aggressively investing in SaaS-based solution and that we want to become "The Cloud Company". That being said, SAP also recognizes that the Cloud may not always be an ideal match for every customer or industry. We want to allow customers to choose the solution that best matches their needs--wither it be in the Cloud, on-premise or a hybrid deployment... Read more
SAP first introduced ERMS (E-Mail Response Management System) with CRM 4.0 Service Industries Extension back in 2004. In early 2006 I published SAP Note 940882 (ERMS
FAQ Note) that contained links to two presentations: an ERMS Overview presentation and an ERMS How-To Guide. While the How-To Guide was very well received at the time, over the next nine years the guide gradually became somewhat outdated as new ERMS features were introduced and configuration options were modified and expanded.
Thankfully, I'm happy to announce that a new, updated ERMS configuration guide is now available. Amrish Singh, a Senior CRM Solution Consultant with UCS Solutions (Pty) Ltd, has created what can only be described as, "The World's Greatest ERMS Configuration Guide for SAP CRM". This new guide is based on the latest CRM 7.0 release and contains helpful and up-to-date images and screen shots.
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Register Now! https://hybris.com/en/americas-customer-days-2015
SAP Customer Value Network and hybris Americas' Customer Days
"Sales, Marketing, Service, Commerce, Billing"
WHEN: October 19-21, 2015
WHERE: Omni Hotel, Fort Worth, TX