Customer Relationship Management (SAP CRM)Where is this place located?

Log in to follow, share, and participate in this community.


SAP CRM solutions help integrate sales, service and marketing through business processes and enterprise applications. These solutions help organizations manage three important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility.

Space editors:

Anne Fish


Joaquin Fornas, Maggie Su, Leon Limson, John Burton, Hasan Zubairi, Harshit Kumar, Gregor Wolf, Andrei Vishnevsky

Formatted Text

Explore CRM solutions on

12-month Leaderboard

Featured Content for CRM

Where Should SAP CRM On Premise Invest Next? by John Burton


It's no secret that SAP has set its sights high... on the stars, the heavens, and the clouds. We are talking about Cloud computing of course, not cumulonimbus thunderclouds. Not only has SAP been cranking out bold new Cloud-based offerings like the SAP Cloud for Customer solution for CRM, but SAP has made been strengthening it's Cloud portfolio with major cloud-based investments like Ariba and Concur.


That being said, SAP also knows that not all customers and industries are ready to leap up into the clouds just yet. There are still thousands of SAP customers running CRM on Premise for example. And while some of those customers are indeed looking to gradually migrate to the Cloud over time, or to perhaps embrace a hybrid Cloud/On-Premise approach, others have no immediate plans to move away from their On-Premise investment.


In order to help protect the investment that such customers have made in CRM on Premise, SAP has announced that mainstream maintenance of the SAP Business Suite (including CRM on Premise) has been extended to 2025. In addition, SAP is continuing to actively invest in and enhance the SAP CRM on Premise solution!


ASUG CRM Influence Council -- Design Thinking Workshop


Join us Thursday, May 7 at the ASUG/SAPPHIRE NOW event in Orlando Florida for a real-time workshop where SAP customers like you will help SAP determine where to focus its future investments in SAP CRM on Premise. Join this Design Thinking workshop to provide your feedback and ideas to SAP as well as meet other users and share your ideas. The session is open to everyone and will be held from 12:00 noon to 1:00 pm in ASUG Theater A on the show floor.


Read more and vote.

Recent Activity

Refresh this widget
Load more items

Formatted Text

Advertising Widget

SAP Store

SAP_Store_icon 50x50.jpgExplore SAP CRM Solutions in the SAP Store.

Advertising Widget

Advertising Widget

2015 SAP CRM Events and Webinars


SAP Customer Value Network and hybris Americas' Customer Days

"Sales, Marketing, Service, Commerce, Billing"


WHEN: October 19-21, 2015

WHERE: Omni Hotel, Fort Worth, TX