Customer Relationship Management (SAP CRM)Where is this place located?

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SCN Space Overview

SAP CRM solutions help integrate sales, service and marketing through business processes and enterprise applications. These solutions help organizations manage three important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility.

Space editors:

Anne Fish

Moderators:

Joaquin Fornas, Hongyan Shao, Maggie Su, Leon Limson, John Burton, Hasan Zubairi, Harshit Kumar, Gregor Wolf, Andrei Vishnevsky

Tags:

crm, sap_crm, customer_relationship_management

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Explore CRM solutions on sap.com.

12-month Leaderboard

Featured Content for CRM

CRM 2015 Conference: “ENGAGE YOUR CUSTOMERS LIKE NEVER BEFORE”

March 30 - April 1 at the Mirage in Las Vegas, to hear more about SAP’s Customer Engagement & Commerce (CEC) solution portfolio and how successful companies are leveraging SAP® solutions to better engage with their customers.

Come to learn about SAP’s vision and strategy around Customer Engagement and Commerce. See SAP’s market-leading mobile applications for sales
and service in action, and be among the first to hear about our new marketing platform; experience the power of SAP HANA® and how SAP’s predictive analytics redefine sales and marketing. Learn more about SAP’s innovations in the cloud and how to best leverage and expand your SAP CRM on-premise investments. Explore the possibilities of the hybris omni-channel commerce platform to digitally transform your business.

Please join us to engage and network with your peers, SAP partners, and SAP experts. Learn from best practices and case studies across sales, marketing, service, and commerce. Read about our speakers - 2015 CRM Insider Brochure

 

Register here

 

  • What is Desktop Connection for SAP CRM?

Desktop Connection for SAP CRM is a new offering from SAP that allows you to manage CRM accounts, contacts, emails, tasks, appointments, leads and opportunities from Microsoft Outlook or IBM (Lotus) Notes. Desktop Connection enables users to organize their daily activities and see important CRM data in a familiar application without the need to use the SAP CRM WebClient. Read John Burton's blog about frequently asked questions.

 

If you’re an existing SAP CRM customer you have probably already heard about SAP Fiori. But you might still have some questions like… What the heck is a Fiori anyway? What SAP CRM functionality is available via Fiori? How much does Fiori cost? Does Fiori require SAP HANA? Read on.

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2015 SAP CRM Events and Webinars

CRM 2015 Conference

“ENGAGE YOUR CUSTOMERS LIKE NEVER BEFORE”

March 30 - April 1, 2015

Mirage, Las Vegas, NV

Register here