SAP CRM: Upgrades and Enhancement Packs in Customer Relationship Management (SAP CRM)Where is place located?

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Hello Experts,   We have in our organization SAP CRM 4.0. We like to upgrade the CRM to 7.0. Is it possible to do so. Experts pls give your inputs. Are there any documents pertaining to this upgrade…

Hey Experts,   is there anyone who can tell me if there is a way to use customized activities dependent on the choosen Business Role in SAP CRM 7.0?   E. g.: There are two different types of…

Hi Raghu,   You can design the following way.   The actor should be the Region here. AFU - The actors from user are - the region he belongs to and the subregions under him. AFO - The actor from…

Checked the COnfig in the COM_BUPA_CALL_FU   Check if the event R3IN has the FM : COM_BUPA_MAIN_INBOUND active or not   it works !!

Dear Pramod,   The url links suggested by you are not providing any information related to Loyalty mngt. Kindly guide me in finding out the configuration documents and materials related to Loyalty…