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Design Thinking is a mindset backed by a suite of tools that gives us a powerful new way to solve problems and unlock potential. It complements our existing approaches by focusing on understanding the human side of things — what our technology is and what that technology means to you and to your customers.

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Heike van Geel, Deepa Iyer, Hester Hilbrecht

Design Thinking


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Featured Content

Does Design Thinking Have a Place in Development? - Join our BOF Session at TechEd next week!

Are you considering using Design Thinking (DT) in your Development process? Better yet, you’re already using DT, and have some lessons to share. Find out more about this topic and the bird of a feather session Hester Hilbrecht will give at TechEd Las Vegas next week. October 15, 2014.


Eye Care Solutions - a Design Thinking Story

Another great blog about Sankara Eye care Institutions in India, a group of 13 eye hospitals working tirelessly towards “Freedom from preventable and curable blindness”. In this blog, Aparna Kongot will tell you more about their cooperation with SAP and how they applied Design Thinking to improve their overall patient experience. October 15, 2014.


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