Application Lifecycle Management in IT ManagementWhere is this place located?

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Application Lifecycle Management (ALM) provides processes, tools, best practices and services to manage SAP and non-SAP solutions throughout the complete application lifecycle along the IT Infrastructure Library (ITIL).

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WIKIs - SAP Solution Manager



SAP Enterprise Support Academy

SAP Enterprise Support Academy explains the supportability options that come with SAP software and SAP Solution Manager, focusing on innovation and end-to-end solution operation. Benefit from the convenient access to a wide range of services and educational content that come with SAP Enterprise Support and build up the skills and knowledge to stay ahead.

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Featured Content

Events and Replays
SAP TechEd Barcelona November 10-12, 2015: Watch the Replays

SAPPHIRE NOW + ASUG Annual Conference 2015 Orlando: Watch the Replays. Already save the date for next year: May 17-19, 2016



Video Learn everything about the Innovation Control Center Concept (Joerg Rudat)

Whitepaper SAP MaxAttention Next Generation Add-On (MANGO) Juicing Up SAP Solution Manager

Revised SAP Standards in SAP Support Portal: E2E Support Standards

SAP's Prolonged Commitments: SAP Maintenance 2025


Follow SAP Product Support @SAPSupportHelp.



Blogs and Documents

Award Alert! SAP Enterprise Support Value Maps - Learning Awards 2016 Finalist An exciting blog by Gerd Stumm. November 26, 2015








The Value of Maintenance and Support by Augusto Abbarchi his blog Augusto explains why it is important to focus on innovation and business outcomes in SAP's support services. November, 2015







SAP ONE Support Launchpad: SAP Fiori Fiori 2.0 technology has recently been awarded the 2015 Red Dot Award for its design concept. Sneak up to various exciting previews about a seamless support experience by Catherine Lynch : SAP ONE Support Launchpad: Sneak Preview - License Key Application, SAP ONE Support Launchpad: Sneak Preview - User Management Application and SAP ONE Support Launchpad: SAP Passport: October, 2015






Product Systems and Maintenance Planner in SAP Solution Manager 7.1 Hengevoss blogs about the process with SAP Solution Manager 7.1 and Maintenance Planner, when it comes to using technical systems data and, specifically the product system… October, 2015





Learn about Maintenance Planner - The Next Generation Experience for Landscape Maintenance with SAP Solution Manager Planner is a solution hosted by SAP, offers easy maintenance of systems in your landscape and is generally available to all our customers on SAP Support Portal. Learn more from this document (also see Key Topics) and the blogs by Priti Dhingra: Announcing General Availability of Maintenance Planner - Successor of SAP Solution Manager Maintenance Optimizer, Prerequisites and Initial Setup and new: Simplified Installation of SAP Fiori Apps with Maintenance Planner. September, 2015






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