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Application Lifecycle Management (ALM) provides processes, tools, best practices and services to manage SAP and non-SAP solutions throughout the complete application lifecycle along the IT Infrastructure Library (ITIL).

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Barbara Buchholz

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Featured Content

Upcoming Events

SAPPHIRE NOW + ASUG Annual Conference in Orlando: May 5-7, 2015 - Register Now


Event Replays
SAP TechEd Bangalore in 2015 - Watch the Replays

AGS News

Revised SAP Standards in SAP Support Portal: E2E Support Standards

SAP's Prolonged Commitments: SAP Maintenance 2025


Follow SAP Product Support @SAPSupportHelp.



Blogs and Documents


SAP Support at SAPPHIRE NOW 2015 Wilk is again responsible for the social media coverage on SAP support related topics. Ben's document tracks videos & blogs, e.g. Experience how to run simple at the SAP Service and Support Center at SAPPHIRE NOW 2015. April 16, 2015






Re-Platforming - The Basis for Fast Innovations

ATB Financial - The First Customer Ever to upgrade with Zero Downtime! - Reduce Project Cost and Risk Leveraging a Model Company Approach - SAPPHIRE Secret Menu - Support Innovation Workshops.  Follow Elle Ding to the SAP Service and Support Center on the SAPPHIRE show floor! April 16, 2015







When Cloud & Hybrid met Value Maps focus is SuccessFactors Cloud & Hybrid scenarios. Get a taste in this new blog by Caroline Conlon. Along What’s in it for me? Value Map Customer Pilots and Let's talk about Value Maps.  Also see the Pilot Program 2015 in the SAP Support Portal. April 16, 2015






Solution Manager Update - Design + Fiori + Mobile = Happy Users

In the new blog by James Pearce see his explanations and introduction sessions in April and May for Fiori, and how Solution Manager can help support your Mobility strategy. April 2, 2015





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