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Application Lifecycle Management (ALM) provides processes, tools, best practices and services to manage SAP and non-SAP solutions throughout the complete application lifecycle along the IT Infrastructure Library (ITIL).

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Barbara Buchholz

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Events and Replays

SAPPHIRE NOW + ASUG Annual Conference 2015 in Orlando: Watch the Replays. Already save the date for next year: May 17-19, 2016


Video Learn everything about the Innovation Control Center Concept (Joerg Rudat)

Whitepaper SAP MaxAttention Next Generation Add-On (MANGO) Juicing Up SAP Solution Manager

Revised SAP Standards in SAP Support Portal: E2E Support Standards

SAP's Prolonged Commitments: SAP Maintenance 2025


Follow SAP Product Support @SAPSupportHelp.



Blogs and Documents

New landing page for "Business Process Improvement for SAP solutions" May, 29 a new landing page about Business Process Improvement has been launched. Start your experience via the blog byVolker von Gloeden. June, 2015






The Value of SAP Maintenance and Support

Michael Kleinemeier  provides insights on key areas where SAP delivers high value to customers through support. May 2015







Why cloud skills are more important than you might think less than a decade, mobile, social, and especially cloud computing has gone from hype to reality. It’s all about simplicity, flexibility, and agility. Read more in the blog by Gerd Stumm . May 2015






Best Practices for SAP System Installation and Transformation detailed blog about the Software Provisioning Manager by Daniele Dutra<. May 2015







Wrap-Up of the SAP Service and Support Experience at SAPPHIRE NOW in One Word: Awesomeness Wilk blogs about his key take-aways from the event. May 2015







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