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Application Lifecycle Management (ALM) provides processes, tools, best practices and services to manage SAP and non-SAP solutions throughout the complete application lifecycle along the IT Infrastructure Library (ITIL).

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Barbara Buchholz

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Events and Replays

SAP TechEd Las Vegas October 19-23, 2015 > Registration Now Open, Barcelona November 10-12, 2015

SAPPHIRE NOW + ASUG Annual Conference 2015 Orlando: Watch the Replays. Already save the date for next year: May 17-19, 2016



Video Learn everything about the Innovation Control Center Concept (Joerg Rudat)

Whitepaper SAP MaxAttention Next Generation Add-On (MANGO) Juicing Up SAP Solution Manager

Revised SAP Standards in SAP Support Portal: E2E Support Standards

SAP's Prolonged Commitments: SAP Maintenance 2025


Follow SAP Product Support @SAPSupportHelp.



Blogs and Documents

Zero Downtime: Mission Accomplished with zero downtime - not a myth! Mission Zero Accomplished. SAP’s banking customer ATB Financial proved that it can be done. In this blog ATB Financial and Andrea Diederichs share the success with our community. June, 2015





New landing page for "Business Process Improvement for SAP solutions" May, 29 a new landing page about Business Process Improvement has been launched. Start your experience via the blog by Volker von Gloeden. June, 2015






The Value of SAP Maintenance and Support

Michael Kleinemeier  provides insights on key areas where SAP delivers high value to customers through support. June, 2015







Best Practices for SAP System Installation and Transformation - Best Practices for Upgrading SAP Systems

In this blog series, get a compilation and an overview of relevant information (such as links to SCN documents, guides, SAP Notes) for using Software Provisioning Manager and Software Update Manager. June, 2015




Wrap-Up of the SAP Service and Support Experience at SAPPHIRE NOW in One Word: Awesomeness Wilk blogs about his key take-aways from the event. May, 2015







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