In March 2011 the new ST-A/PI 01N plug-in was shipped to customers and this means that many new key figures have been shipped for Business Process Monitoring in SAP Solution Manager. This blog will give a short overview about what is new. The largest part of new key figures is related to so-called Lead Time measurements, i.e. you can measure the average time it took from creating a certain document in SAP until a certain follow-up activity took place.
The new ST-A/PI 01N is available for download since March 2011 and can be found under (SMP login required) http://service.sap.com/supporttools.
A complete list/catalog of all available out-of-the-box key figures is available as MS PowerPoint presentation under (SMP login required in both cases)
- http://service.sap.com/BPM > Media Library > Customer Information > Business Process & Interface Monitoring - Part 2.ppt
- Or directly here
Remark: On slides 3 and 4 (Table of Content) you can find hyperlinks where you can directly access the respective chapter of interest.
The following new Lead Time calculations have been developed for SAP ERP:
- Time from Sales Document Item creation to Post Goods Issue (in days)
- Time from Sales Document Item creation to Delivery Item creation (in hours)
- Time from Outbound Delivery creation to Post Goods Issue (in days)
- Time from Purchase Requisition Item creation to Purchase Order Item creation (in days)
- Time from Purchase Order Item creation to Goods Receipt (in days)
- Time from PP/PR Order Creation to Order Release (in days)
- Time from PP/PR Order Creation to Delivery (in days)
- Time from PP/PR Order Creation to Status TECO/CLSD (in days)
- Time from PP/PR Order Release to Status CONF (in days)
- Time from PP/PR Order Release to Delivery (in days)
- Time from Inbound TO Item creation to Confirmation of item (in minutes)
- Time from Outbound TO Item creation to Confirmation of item (in minutes)
- Time from PM/CS Notification Creation to Notification Completion (in days)
- Time from PM/CS Order Creation to Order Release (in days)
- Time from PM/CS Order Creation to Status TECO/CLSD (in days)
New monitoring objects and key figures have been developed in the following areas in SAP ERP:
- Outline Agreements (number of Contracts/Scheduling Agreements already expired or that will expire within x days)
- Capital Tie-up (slow moving stock, i.e. similar to transaction MC46)
- Confirmations (number of PP/PR/PM Order confirmations per day)
- Open item (FI-GL) (number of open Items FI-GL, number of open Items FI-GL in status ‘parked’, amount of open Items FI-GL (optional))
New key figures were introduced for Sales Documents, Sales Document items, SD Invoices, MM Invoices, Production/Process/PM Orders and Batches. Some examples are:
- Number of Return Orders (you can even do an evaluation on how many Return Orders have been created with a certain order reason)
- Number of overdue entries in table VEPVG (Delivery Due Index)
- Rejected Order items (allows an evalaution on material/plant combination and on rejection reason)
- Return Order Items (allows an evalaution on material/plant combination and on order reason)
- Invoices without Output (NAST entries)
- Purchase Requisition overdue for Purchase Order creation
- PO Items with Goods Receipt Qty greater Invoice Receipt Qty
- Overdue STO items without outbound delivery completion
- Number of MM Invoices with errors / posted / held / defined for background verification
- Number of PP/PR Orders without assigned Planned Order
- Number of PP/PR/PM Orders not settled
- PM/CS Orders in phase created (Notif. complete)
- Batch Shelf Life already expired
- Batch Shelf Life will expire within x days
In the area of interface monitoring new IDoc reporting capabilities have been introduced and the existing file monitor has been enhanced with additional key figures and select-options.
Besides all these new key figures that have been shipped with ST-A/PI 01N there has been also some news with ST400 support package 26, i.e. a complete new Business Process Operations dashboard framework has been shipped. Within this framwork it is possible to configure specific dashboards within three basic steps
- Select key figures and characteristics to be displayed
- Chose chart type per key figure (e.g. pie-chart, bar-chart)
- Arrange different charts in one dashboard and assign user groups
A possible result for a manager responsible for all distribution centers in Germany can look like this
Further Reading:
Frequently Asked Questions about Business Process Monitoring are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring.
The following blogs (chronological order) provide further details about Business Process Monitoring functionalities within the SAP Solution Manager.
- New Business Process Monitoring functionalities in SAP Solution Manager – ALE / IDoc Monitoring
- New Business Process Monitoring functionalities in SAP Solution Manager – qRFC Monitoring
- New Business Process Monitoring Functionalities in SAP Solution Manager - functionalities For Inconsistencies in SAP Solution Manager
- SAP Business Process Monitoring within SAP Solution Manager
- New Business Process Monitoring functionalities in SAP Solution Manager - BPMon Trend Analysis Reporting
- Best Practice: Business Process Monitoring for Manufacturing
- Best Practice: Business Process Monitoring for Procure to Pay
- Best Practice: Business Process Monitoring for Order to Cash
- Functional Scope of Business Process Monitoring in SAP Solution Manager
- Business Process Monitoring - Template configuration available for download
- Typical Use Cases for Business Process Monitoring in SAP Solution Manager
- New Business Process Monitoring functionalities in SAP Solution Manager - Customer Exit
- Why SAP offers different tools for Business Process Monitoring & Business Process Optimization
- Create your own auto-reaction messages in Business Process Monitoring via BAdI exit
- Protect your SAP ERP investment & improve your core business processes
- Refresh Solution Landscape cache for Business Process Operation Work Center
- Create your own customer-specific key figure for Business Process Monitoring within 5 minutes
- Best Practice: BW Process Chain monitoring with SAP Solution Manager - Part 1
- Best Practice: BW Process Chain monitoring with SAP Solution Manager - Part 2: Setup Example
- New key figures for Business Process Monitoring in SAP Solution Manager, especially for CRM Marketing
- New functionality "Business Process Analytics" - how to improve your business processes
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