Common Errors in Roadmap Customization in SAP Solution Manager 7.1

[prakhar_saxena]

Recently, we have faced some very interesting issues in the SAP Solution Manager 7.1 Roadmap RMDEF/RMAUTH transaction while copying a standard roadmap and creating a customized version of it.

What was happening was really very disappointing because we are not able to see any documentation.

Whenever we are trying to copy a standard roadmap in RMDEF transaction to create a custom one the pop up appears with error message

"No info object found for the specified context" & further below error in RMAUTH

"00000000000Enhancement/KWCUST/(Release 610) does not exist'

In addition, the system displays no documentation in the RMAUTH transaction as shown below for any of the nodes.

I have checked on this error over Marketplace and found few SAP Notes like below

  931567 - Message 'No info object found for the specified context'
1134243 - KW editing: No info object found for specified context

But unfortunately none of the above notes helped us as they can't be implemented via SNOTE since we are in Solution Manager version 7.1 SP08.

I have thought of checking this in KW table since we are also getting the error "00000000000Enhancement/KWCUST/(Release 610) does not exist'

Navigated to path

SPRO->SAP Solution Manager->Technical Settings->Document Management->Knowledge Warehouse Options->Define KW Context

There is no entry maintained for KWCUST 610 rather we have 620(may be overwritten because of SAP Upgrade etc).

Thus, I have created an additional entry as shown below

Finally, we have copied again and now we can see the Custom Roadmap with entire documentation for all nodes and further we can continue with customization.