Continuing our meet the ASUG speaker series at SAP TechEd && d-code series I am pleased to introduce Heiko Zuerker who is speaking at ASUG SAP TechEd d-code session ITM 120 How to be Successful with Run SAP Like a Factory
(pictured to the right - photo supplied by Heiko)
Heiko Zuerker is an IT Manager at Rockwell Automation. Born and raised in Germany, he moved to the United States in 2001. Heiko has over 20 years of IT experience, including various roles in desktop and server support, security, and SAP Basis.
More recently, he has been focusing on SAP continuous improvement and has been a pioneer in implementing “Run SAP Like a Factory.”
If he’s not working late at the office, you find him either presenting at the SAP TecheEd, diving with sharks, or crawling through Lake Michigan shipwrecks.
This year's presentation is very special to him, since it's his 5 year anniversary for presenting at the SAP Teched/d-code through ASUG.
About his session:
Here is the abstract from the session listing:
Come and learn from Rockwell Automation's 2 1/2 years of "Run SAP Like a Factory" experience. Learn how they plan and implement its phases, how they have set up and run their Operations Control Center (OCC), the challenges they have faced and are still facing, and how they continuously improve. Hear also how Run SAP Like a Factory has transformed their SAP support
Join ASUG at SAP TechEd && d-code
Venetian/Palazzo Congress Center
Save the date Monday, October 20th for ASUG SAP TechEd d-code Pre-conference Day