SAP's John Krakowski (pictured to the right) invites you to the ASUG SAP TechEd Pre-conference Session on Monday, October 19th:


One key topic many customers are interested in is the upcoming new SAP Solution Manager 7.2 release.


The new release – the central IT management platform for on-premise, hybrid, and cloud scenarios – powers successful implementations and eases communication with the business while continuing to maintain and support smooth operations for cloud solutions from SAP and SAP Business Suite powered by SAP HANA applications.


The good news and an important takeaway is that SAP recommends you can already start preparing for SAP Solution Manager 7.2 today!


Source: SAP


Attend this valuable session to learn in detail, from those responsible for SAP Solution Manager, about the major enhancement planned for the new release. There are three major improvements:

  1. New first class business process management capabilities to power implementation and ease the communication between IT and the business. For example, a terrific easy-to-use graphics modeling interface that fulfills customer requirements for process modeling, plus offering as many business process layers as you want to have.
  2. You will have the option to run SAP Solution Manager 7.2 on SAP HANA which is especially great news and the perfect environment for customers implementing SAP HANA and SAP S/4HANA.
  3. More value with a continued focus on IT operations with the management of hybrid solutions that is the clear answer especially for customers who are adopting the many SAP Cloud products so they can best manage the cloud solutions in conjunction with their existing on-premise environment on SAP Solution Manager 7.2.


Our objective is that you’ll be the first to learn about the unique SAP best practice tools and relevant material we have been piloting with customers. Takeaway how to best prepare your current content to more quickly transition to the new SAP Solution Manager 7.2 on your current 7.1 release. You’ll gain a clear understanding about the benefits of the preparation to leverage the new business process management capabilities by enabling your solution documentation via a process we call ‘activation of existing solution documentation’. Today, in SAP Solution Manager 7.1, see how to easily identify which of your current projects and solutions are candidates for activation in SAP Solution Manager 7.2. Preview how you will be able to test drive the SAP Solution Manager 7.2 content activation in the SAP Cloud Appliance Library (CAL). Experience the best-in-class SAP Fiori UIs, and walkthrough how the new documentation will be accessible in the browser-based interface, with searchable libraries of elements such as process steps, executables and diagrams of process flows.


In summary, don’t hesitate to attend this ASUG pre-conference seminar (and tell others!) to discover the value proposition and explore how to benefit now, reduce your upgrade downtime and minimize the impact on your journey to the new SAP Solution Manager 7.2. Join senior SAP product management experts, and engaged partners for this highly interactive networking session to share the best knowledge available, discuss and answer your critical questions, and demo the next SAP Solution Manager 7.2 release to ensure your upgrade road to success.


To register and obtain more details register here.


Thank you and see you at the TechEd 2015.


Also consider adding these ASUG SAP TechEd Las Vegas sessions to your agenda:


Session IDTitle
ITM113Accelerated Upgrade: SAP Solution Manager’s UPL and Change Analyzer Tools
ITM114How Bristol-Myers Squibb Leverages SAP Solution Manager
ITM115Risk-Based Testing at BNSF with SAP Solution Manager Scope and Effort
ITM116How Orica Uses SAP Solution Manager to Accelerate EHP Upgrades
ITM117How Varian Medical Systems Takes Advantage of the Latest SAP Releases
ITM119ASUG Influence Council Meeting: SAP Solution Manager
ITM223Goodyear's Application Lifecycle Management:  The New Normal
ITM226Using ChaRM, CSOL, and Retrofit to Support a Dual Project and Production


For other hands-on ASUG pre-conference sessions please see Jump Start SAP TechEd Las Vegas with ASUG Pre-Conference Hands-on Sessions

This was a SAP Enterprise Support webcast from late July ( you can watch the recording here  - Service Marketplace logon is required) but I noticed today that SAP released the SAP note discussed during this webcast.


The focus of this webcast was to cover a new report, a tool in preparation to upgrade to next SolMan Release


This is a tool to prepare for Solution Manager 7.2


It is an overview report for projects & solutions – obtain a report of all solutions on SolMan


In past, there has not been one report; this report helps identify projects/solutions for content activation.  Content Activation helps for when going to next SolMan release; you need to select projects/solutions to activate in 7.2 release


Figure 1: Source: SAP


Solution Documentation in Solution Manager 7.2 is in a new area, designed completely from scratch


Select and activate projects after the upgrade


Every customer is different


Report is needed for content activation


Report to help determine scope for content activation


Download SAP Note 2161244


Run on your existing Solution Manager today – no impact on your system


This is one tool to prepare for 7.2 – more tools are coming


Report identifies projects/solutions – which are “vital and active” in use


Report reflects date of change to project, other information


For content activation need to select what you will activate – this is one step in upgrade process


If you select projects that are not relevant then you have to clean up afterwards


Figure 2: Source:SAP


Note has been in a pilot status; it is available today


Figure 3: Source: SAP


Figure 3 shows how to run the report


“With Lifecycle Information” – the report will collect more information such as source and child projects


Figure 4: Source: SAP


The recommendation from the webcast is to download to Excel to filter/sort, showing the change date, number of elements assigned to the project and a list of projects/solutions with lots of information


Figure 5: Source: SAP


Figure 5 describes the report elements


It is important to determine if the project is vital or in use to help decide if you need it for content activation


It will also help show If Change Request Management is active for the project


Figure 6: Source: SAP


Figure 6 shows some guidelines


If there have been recent changes to the project, the project should be considered for activation and review


In the pilot phase of this one customer mandated they wouldn’t active projects two years or older (as an example)


Figure 7: Source: SAP


Figure 7 shows checking projects with test plans, template projects


Customers use Solution Manager differently and Figure 7 just shows an example.



Customer Feedback

On the call, SAP had a customer share their feedback


They had a preliminary version of the note; it was easily implemented (I agree).  It was straightforward, no issues.  Nothing was broken, it went smooth.  It only took a few minutes to implement the note and test the report.


They had workshops with SAP to review the content to activate for 7.2.


This report does not tell you which projects to take to 7.2; it is not a decision-making tool


They took a look at the result list and knew important projects to take to 7.2 while others had “test” in name and others they needed to look at - # of structure elements, change date


The customer said it was a good starting point


They provided feedback to SAP about how to interpret results and suggestions for improvement.  The customer says the report will help you decide the content to activate for 7.2.


SAP did an evaluation phase with a number of customers


Figure 8: Source: SAP


Customers can start preparing the upgrade early, even if 7.2 is not available.  Planned for rampup this year or beginning of next year (subject to change).  This report can be used to prepare for 7.2 without any impact on Solution Manager system.


SAP will release more information, guidelines and tool on the Service Marketplace.  The report is easy to implement and use.


Question & Answer


Q: Projects not activated during content activated?

A: Will be in read-only – can’t change anything in SOLAR world regarding project content – and cannot re-migrate afterwards


Join ASUG at SAP TechEd next month to learn more - there is a preconference session covering Solution Manager 7.2 - see - SAP TechEd for more information.

This Blog briefs 'Things to Know' about SAP Solution Manager powered by SAP HANA


Version/Release : SAP Solution Manager 7.1, powered by SAP HANA


SAP Solution Manager 7.1, powered by SAP HANA is only available to new customers of SAP Business Suite powered by SAP HANA. No other customer business unit is using SAP Business Suite, and no SAP Solution Manager is available.



SolMan on HANA is going to be a new setup (install),

  • Can not upgrade non HANA version to HANA
  • Can not migrate traditional SolMan to SolMan on HANA.

Functional Scope:

The functional scope of SAP Solution Manager 7.1, powered by SAP HANA is identical to SAP Solution Manager 7.1 SP08. Unless otherwise specified, SAP Solution Manager 7.1 SP08 documentation is valid for SAP Solution Manager 7.1, powered by SAP HANA.


The usage rights for SAP Solution Manager 7.1, powered by SAP HANA are defined in your support agreement.

Relevant SAP Notes

More Information

You can find the Master Guide and all other relevant guides and documentation on the SolMan on HANA

FAQ :   SAP Solution Manager

How To Documents : Knowledge Transfer | SAP Solution Manager

You may like to check these:

Technical Monitoring architecture by Tom Cenens
Get Started with SAP Solution Manager

SAP Solution Manager WIKI - Solution Documentation and Implementation

WIKIs: Access SAP Solution Manager Expert Knowledge

Dear SAP Solution Manager customers, users and consultants: This is your call! SAP starts the next round of its Customer Connection programm for SAP CRM.


Whether you know already or not, I just want to give you a quick heads-up about this:

The SAP Customer Connection program is already out there for quite some time now. It is not offered for SAP Solution Manager, but SAP CRM had already several rounds and projects - which resulted in great enhancements of the product. Actually, SAP CRM orients all of there future developments mostly only based on the Customer Connection program. This happend already quite successfully for the last three years. The main portal is


Huh? Why should this be interesting for me, as as SAP Solution Manager customer?


There is a simple answer to that: Because SAP Solution Manager uses big parts of SAP CRM technologies and frameworks, especially in the area of IT Service Management and Change Control Management (Change Request Management).


With this blog, I want to inform you about the next upcoming Wave of this programm, which will start quite soon: Initial kick-off calls will happen next week on Tuesday and Wednesday (see links below) and the Requirements Collection phase will then last until mid of October. This is when you have the chance to submit ideas and requests.


As stated above, many features of SAP Solution Manager in the area of IT Service Management and Change Request Management are based on SAP CRM functions are re-use its framework. Use this opportunity to submit requests which have no direct relationship to SAP Solution Manager but are related to SAP CRM core functions.


I'm not a technical architect, how should I know?


Of course, it is not always easy for a customer to see what is now coming from SAP CRM and what is coming from SAP Solution Manager. Therefore, here is a short list of areas which might be relevant:


  • General Features & Handling of them (General UI Usability, Checklists, Approval, …)
  • Generic Functions (like Attachments, Text Management, Inbox & Search, …)
  • PPF Framework (Status Management, Customizing, …)
  • UI Framework
  • Muli Level Categorization
  • Rule Management
  • Ibase, Iobject


This give you the opportunity to have a real influence of SAP's development in this area - besides that you will also get something positive out of it for SAP Solution Manager and finally your own IT solution.


All enhancements are normally delivered via an SAP Note - which means you can easily select, which of them are relevant for you.


Ok - great. This sound's really interesting. What do I need to do, to take part in this project?


  • Go to the website and register yourself.
  • Visit the project page "CRM 2016" and follow this page (see "important links" below)
  • Participate in one of the kick-off call (see next section)
  • During the "Collect" phase: Submit your ideas and requests, and participate in existing feature discussions and votings.


When are those Kick-Off Calls?


There are two general global calls plus an additional call for DSAG customer.


You can find all information via the links below:



Other Important Links:


Personally, I would be very happy if many SAP Solution Manager customers from the area Change Management, Service Desk and IT Service Management will participate in this initiative, because I think it is a great offer from SAP and a great opportunity for our customers to make a difference.



Tobias Hauk
- Produkt & Solution Management

Dear All,


Here i am giving points to create project successfully for the charm with simple steps to be followed.


For this, in SOLMAN.. Basic configuration, System preparation should be green.


For satellite system Managed system configuration should be completed and READ, TMW and TRUSTED RFCs should be created.


Once this is done.. Go to SOLAR_PROJECT_ADMIN


Select create option..



Maintain a Title and choose a language

Confirm the Pop-Up asking for the document enhancement.

Navigate to the tab System Landscape and select (use value help) the logical component defined before

The logical component will be put into the project definition. Save your settings.

Navigate to the tab Change Management and activate the Change Management integration for this project. Confirm the pop-up window.

Before creating the project cycle and taks list run a check for the project definition. Press the button Check

This Check covers different aspects. Initial configuration, correct transport management setup or assigned business partner. The result list shouldn´t contain any errors. In case of check for the error message and also the application log (button right next to the Check button).


When the project check was successful you create a project cycle and a task list. To do this just press the button Create Task List.

Define a name for the Task List and confirm.


After the successful creation this pop-up will show up.



You can now navigate to the Task List directly. The initial phase value will be Development without Release and the tasks for the project track will still be locked. You can unlock the tasks either by pressing on it with the right mouse button or use the task Lock/Release Transport Tracks incl. Role Types.



Example: Open tasks with task Lock/Release Transport Tracks incl. Role Types



Select the system types for which the tasks should be released and confirm.



After leaving the task list you get directly back to the SAP Solution Manager Project definition. There you can see the successful defined SAP Solution Manager Project which can now be used with Change Request Management.



With this.. Your project creation is completed and you can go ahead with creation of Change Requests with this project.




This blog will focus on content customization concept of Technical Monitoring which is not mandatory element but can simplify life for support teams or enhance the usage of Technical Monitoring and Alerting framework in an efficient manner.


The days for choosing the product for SAP Monitoring are almost gone now. The time we are gifted with Solution Manager 7.1 everything is changed and all the credit goes to SAP Development team for making these huge changes in the 7.1 version(of course 7.2 is coming) but yet a year to go for it.


In short, no need to go for procurement of a new monitoring tool as good practice is in place, forget comparing or asking question whether this will work or not. It has brought all the best metrics provided by SAP for almost all well known OS, DB and Applications simplifying the life of implementation experts. I know many people will say its not that easy to implement but yes as compared to CCMS or old concept things are much stable.


At least I have seen all our customer's enjoying this from past several years with continuous support from SAP and part of RUNSAP Implementation Partner's family we are a bit lucky to know things first as well to make things crispy.


In this blog, I will provide the steps to customize the Alert Subject in Technical Monitoring Alert Notifications which are received via Email. e.g. in MS Outlook


The reason for this is that today for large customer/bigger landscape, we always have a big group of system and post enabling the monitoring capability of Solution Manager 7.1 along with Notification setup creates a huge impact over email group/support group ID's.


Thus, if we are performing monitoring for a system and in case it has an issue then system raises an alert and also trigger an email as per configuration.


Many times, I have noticed people just activate standard templates without much of customization due to certain reason but the end result looks below for a support person email inbox.


Today almost every support team member is getting a panic situation by looking above scenario where its impossible to know which system is having issue or where is the problem.


In other words this is a much bigger problem for support people before they can actually re-solve the real problem.


Yes, this grows more severe with number of system increased and therefore proper configuration should be planned well ahead as part of implementation before its getting too late.

There is a very simple way to customize the SUBJECT/HEADER of these automatic emails/notifications so that the system name can be added along with the Alert Description.


Let us begin with configuration.


Step 1 - In solman_setup transaction, choose the Technical Monitoring ->Configure Infrastructure – Configure Manually step(make sure proper ID is being used like Solman_admin etc to have necessary authorization)




Step 2 – Next, choose the Content Customization and click the Web Dynpro URL link. This will trigger or open the customizing window for us.





Step 3 – Now depending upon the requirement and way we would like to have the subject for the email notification. we can change here the header for automatic notification. e.g. Maintain the settings for Email and the Email Subject as below and SAVE.




Step 4 – Make sure to change status to Content Customization Step to Performed. I know many people will say what is the need yes it is good way to keep track of the steps you have done or letting others to keep aware of it. further, you can also document it by making a comment of what has been done. in the Comment section.





Steps 5 – Last, make sure to perform the Apply & Activate the Templates with this new changes for notification as per relevance.


Result - Yes, we will get a different and much better output in our email inbox now.



It is easier to understand which of the systems are having issue as Alert Notification are stating the names or SID's with specific issues belonging to each of them.


I hope you guys have enjoyed it as again there is no development done and our purpose is achieved.


Kindly check another one recently published in case you would like to customize the alert name in Alert Inbox as well.

How To - Change/Customize Alert Name in Technical Monitoring Workcenter

It's the middle of summer and I have to deliver a new solution manager for a customer.

Of course I need to install the latest version (7.1 SP13)... but SAP only provide an export of an SP04 system.

So the process is a little bit slow...

You go through your installation (8 hours)... and then you have the pleasure to process arround 13 Gb of patches with SUM (28 hours of processing).

Then I made a mistake, I did upgrade the SLD CR content to the latest version... 5 hours of processing for loading around 70 Mb of CIM data.

I then start the system preparation roadmap and reach that horrible 6.2 step where SLD and LMDB are synchronized... 8 hours after reaching that point the synchro is not half way yet!

Note 1555955 - SAP Solution Manager 7.1 - Performance Checks for LMDB give some tips that are quite useless, Abap shared memory is big enough, no swap on my system.

As advised I did update statistics on LMDB_P* tables, I have a script running every hour for that

select  'exec DBMS_STATS.GATHER_TABLE_STATS (''SAPSR3'', ''' || table_name || ''', cascade=>TRUE, degree=>8);'

from dba_tables where table_name like 'LMDB_P_%';

I did even create an index for the poor sql request that has already run 1.4 millions of times...



Thank you SAP for making basis consultant life so funny, and do no try to make your code better.

Real programmers don't eat quiche and are not coding on solman either !



Earlier version of the Solution manger used to maintain SLD through SMSY transaction code. Since Solution Manger 7.1 on-wards SAP replaced SMSY with LMDB. As of now CR version of SLD should be at least 9.1 to configure LMDB.


I would like to explain you the step by step of solution manager SLD upgrade.



  • Check the table space size of PSAPSR3DB ,Please keep at least 10 GB free size if you are upgrade version 4. to 9.1
  • Check the SLD service status( service should be in green status)
  • Take the backup SLD version before Upgrade.
  • Take the backup of the system.



  • Don't stop the database or SLD service durning the upgrade.
  • Don't closed the web browser during the upgrade.


Minimum  30 minutes required to complete the upgrade.



Read the SAPNote: 669669 - Update of SAP System Component Repository in SLD


Download the CR content according to your request.


Note: You cannot Upgrade from version4.0 to 9.1  You have to upgrade one by as per the order.

From 1.x to 2.0:

Support portal entry point: SAP MASTER DATA FOR SLD 1.0

End of maintenance reached; no longer available.


From 2.x to 3.0

Support portal entry point: SAP MASTER DATA FOR SLD 2.0

File name: CRDelta1418_0-10003379.ZIP

Comment: See below. Switch from 2.0 to 3.0


From 3.x to 4.0

Support portal entry point: SAP CR CONTENT UP TO 2007

File name: CRDelta1511_0-10004549.ZIP


From 4.x to 5.0

Support portal entry point: SAP CR CONTENT UP TO 2008

File name: CRDelta41514_0-10006428.ZIP


From 5.x to 6.0

Support portal entry point: SAP CR CONTENT UP TO 2009

File name: CRDelta51509_1-20005942.ZIP


From 6.x to 7.0

Support portal entry point: SAP CR CONTENT UP TO 2010

File name: CRDelta61610_0-20006535.ZIP


From 7.x to 8.0

Support portal entry point: SAP CR CONTENT UP TO 2011

File name: CRDelta71611_0-20008269.ZIP


From 8.x to 9.0

Support portal entry point: SAP CR CONTENT UP TO 2012

File name: CRDelta81612_0-20009730.ZIP


From 9.x to 10.0

Support portal entry point: SAP CR CONTENT UP TO 2013

File name: CRDelta91615_0-20010858.ZIP


From 10.x to 11.0

Support portal entry point: SAP CR CONTENT UP TO 2014

File name: CRDelta101613_0-20012029.ZIP


From 11.x to 11.y (latest version)

Support portal entry point: SAP CR CONTENT UP TO 2015

File name: CRDelta1116*.ZIP

Comment: Use the latest file.



Example: You are using the current CR Content 9.5. Download the latest data model and the following files:



Also download the latest CRDelta1116*.ZIP file.


You must first download the current CIM model. find these under SAP CR Content.....

Go to the service marketplace  download software >>Support Package and Stacks>>> A -to Z index>> select C>>>




Check your CR version And download it...



Example: Your version is 2008.. and required version is 2014.. You need to download all version in between this.


Login to the SLD



Administration>>> Details> Data  there you can seen the current version of CR content..




Note: Download the cimsapxxxx and correspond crdelta xxxx

Import first Latest cimsapxxxx then crdelta one by one...




Login to the SLD: Administration >>> content Import:::


Select the proper version of the cissapxxx and import

brows the file and  select the file and import: if the file is not compatible throw an error message (Import anyway) ( Cancel the Import..)

cancel the import and select the proper version of CR, otherwise your SLD database is inconsistent mode.



Click the import::; import will start.............



If the below error occur increase the table space of  PSAPSR3DB  and continue the import from the beginning, the same file...




Finished You can see the CR version on  Administration >>> details >> Data..





You can create CBTA test cases for SAP CRM for test automation.

I had trouble with the configuration, couldn't find any documentation about it and found a way to do so.

One way to launch the CRM WebUI is described below.


*prerequisite: maintain process structure of your project


(tcode Solar02, select process step and the tab `Transactions`)

In a process step; add transaction of the type WebClient Application and select a configured logical component.

Next, the object should be maintained like saprole=Z_BO_OIMKLIC&crm-logical-link=IC_BPIDENT. Notice that it has both the user role (1) as the default screen after login (2).


Both can be determined by the following:


1 how to determine user role

a) within webUI click on the link on the lower right corner for system details. You will find the role.

b) tcode SU01, enter user name, F7, Check Parameter CRM_UI_PROFILE. the value is your user name. If it´s `*´, it means you´ll get all roles and after login you have to choose a role

c) check your org.model object and it´s configuration for the assigned user role.



2 how to determine default screen after login

a) after logon, use F2 to determine the component object name

b) check customizing-tables based on the profile name of the user role

    tcode SE16, table CRMC_UI_PROFILE, enter profile name, F8

    determine the CRMUI_NAVBAR value. This is your navigation bar profile.

     tcode SE16, tableCRMC_UI_NB_A_WC.

     enter profile ID, F8. note that these are the technical names. For the description, check the SPRO customizing of the navigation bar profiles.

     Note down the linkID field.





First time blogger, any feedback is welcome.


Thanks and with kind regards,



1. Issue

When configuring solution manager CBTA for test automation related to SAP CRM 7.0x, some CRM services need to be activated.
Services such as UIF_LOGON en TAF_APPLAUNCHER.


example of error message: Service cannot be reached. What has happened: URL xxxxx/sap/uif_logon call was terminated because the corresponding service is not available.



2. Activating service TAF_APPLAUNCHER

In CRM backend, tcode SICF,

Search for service name *TAF* and apply filter.

note that taf_applauncher is not active.

Activate service.




3.Activating service  – UIF_LOGON

In CRM backend, tcode SICF,

Search for service name *UIF_LOGON* and apply filter.

note that service is not active.






First timer blog, any feedback is welcome.

Thanks and with kind regards,



We are in the Big Data age, we want to process a large amount of data and provide with enough predictive information to take an executive decision, if possible in a tablet format.


SAP Solution Manager is for sure one of the key data collectors that contain critical information about your IT landscape, system health, KPI’s, SLA’s, etc.


So, here we have the challenge: We need to provide executive dashboards for decision takers, in a tablet format (role based) and take the information from different sources, including the SAP Solution Manager


How to do this? Simple, with SAP Smart Business executive edition

Note: This is valid for on premise SolMan or for hosted editions (VAR’s, SMaMS) in this case, you need to ask your provider to provide you with the information required


Let’s plan it in just four steps:


1st Step:

First at all you need a SAP HANA System, some of you will stop reading now, but is not than complex, you don’t need a big system, on premise, nowadays with the SAP Cloud Appliance Library you can get a SAP HANA System in less than an hour, just go to and select the cloud provider most suitable and that is all.


2nd Step:

Define a SAP HANA datamart (in this case your SAP Solution Manager) and connect it to your SAP HANA standalone system, data is transferred into SAP HANA with data services from several sources


3rd Step:

Install the SAP Smart Business executive edition, it needs no extra license beside the SAP HANA license itself, and you can download it from the SAP Service Marketplace:


Installations and Upgrades >> Browse our Download Catalog >> SAP In-Memory (SAP HANA ) >> SAP HANA Add-ons >> SAP SMART BUS EXEC.ED >> SAP SMART BUS EXEC.ED 1.0


4th Step:

Start building your Dashboards:

4.1 Select Data Source in SAP HANA

From your datamart you populated some SAP HANA view or table, it become available as the basis for the dashboard. By selecting the view and giving it a talking name, a catalogue of usable views is built up. 

4.2 Define KPIs

In this step the measures, dimensions, hierarchies in the view are identified. “Speaking names” can be assigned. Technical dimensions and hierarchies in the SAP HANA view can be assigned to a logical dimension in the KPI repository to allow global filters. Benchmarks, trends and the information design are defined. Number formatting is specified. Calculated KPIs may be defined. This can be done by business experts in a very simple and straightforward way. 

4.3 Define Visualization

The visualization of KPI's through tiles and charts are defined in this step. However, the information design, semantic coloring and number formatting is inherited from the KPI definition. The same holds for filtering dimensions. So per definition the information design is kept consistent throughout the dashboard and global filters are possible. This again can be done by business experts in a simple and straightforward way.

4.4 Compose Stories and Dashboards

Stories are collections of semantically related tiles, e.g. tiles about a certain topic like “Profitability”. Stories also define the multilevel Navigation between the different tiles. Dashboard can be composed by selecting on or several stories and either using all or a subset of tiles contained in that story. This is easy to do for end users.


Then you can consume the dashboard with your laptop, tablet or smartphone and take informed decisions without delay or need to be "at office"

How many of you remember ASAP, which used to come in a CD format? It had the necessary tools and content (right form QAdb to CI templates, if you remember) necessary for SAP Implementation. It evolved into ValueSAP & which finally evolved into Solution Manager.


Now I know, most of us from the SAP community are aware of SAP Solution Manager (fondly called as SolMan for brevity sake ), but are blissfully unaware of the rich functionality it has & so we end up utilizing it, to maybe, only 10% of its features. 


Don’t believe it?


Ok, let me ask you a simple question. Will you buy a smartphone and use it only for, say, morning alarm?

Absolutely NO!


...But that’s what we’re doing with SolMan (which incidentally comes absolutely free bundled with the SAP licenses you purchased) Most of the SAP customers are using its only one feature of SolMan, and that is to configure the SAP Router as a diagnostic agent connected with SAP and vice versa.


And unlike other freebies, SolMan is a power-packed tool, an integrated online platform to support implementations, operations and optimizations, in short the entire suite of ALM (Application Lifecycle Management). The ALM approach is holistic, because it covers aspects of deploying as well as optimizing your SAP solution.


During the deployment (more popularly called as ‘Implementation’) phase, it helps you in (related ASAP phases mentioned in brackets) are:

  • Central maintenance & access to all managed systems  (Project Preparation & On-going)
  • Central design & storage of all your business processes (Business blueprint)
  • Central definition, maintenance and storage of all business processes & technical documentation  (Business Blueprint & Realization)
  • Central creation of storage of test information (Realization)
  • Central creation and storage of custom development  (Realization)


Once the Implementation phase is over, Solution Manager comes handy in the post-Go-Live support (popularly called as Sustenance phase) for IT Service management. Solution Manager can easily be configured as a ticketing tool to manage the incidents/tickets. Considering other ticketing tools (like Remedy / Peregrine) come with a heavy price tag, it is worthwhile for customers to explore Solution Manager as a better (& cost-effective) option. 


More importantly, SolMan is very effective for Technical Monitoring during the Sustenance phase. It provides:

  • System monitoring – Allows you to access the latest snapshot of monitoring data for systems, databases & hosts
  • Jobs & BI monitoring – Allows monitoring of backgrounds jobs or complete BI scenario
  • End User Monitoring – Provides you availability and performance information from end user point of view
  • Integration Monitoring – Provides central access to monitor interfaces for performance, usage, availability & exceptions
  • Alert Inbox – Provides you access to alerts coming from different areas


  • Automated reporting – Provides access to view EWA (Early Watch Alerts) & Service Level Agreements
  • Interactive reporting – Provides you various pre-built reports about availability, performance, capacity & usage of your systems, scenarios, databases & hosts


Most of the reports are available as a Dashboard, which is a big plus.


For those who follow ITIL (IT Infrastructure Library) closely, SAP Solution Manager 7.1 has been also verified as ITIL compliant in following 15 core processes (to name a few ranging from Availability Management, Change Management to Service portfolio management etc.)




Now, again ask yourself the question, “How much functionality of Solution Manager my organization (or, my client) is using?”

On July 9th Evan Stoddard will be going over the SAP Solution Manager Road Map Webinar.  Evan will be going over current and future capabilities for SAP Solution Manager.   Recording available here:

Keep up to date on road maps here:

Dear followers


I would like to post a video that I presented this month regarding LMDB troubleshooting. I made this presentation using the Meet the Experts framework from SAP.

In this video I showed some points that must be checked in case of issues with LMDB, where to look, what are the most important transactions, how to check and ensure the consistency of SLD and LMDB. The link with this video is available below.


Best Regards

Mateus de Freitas Pedroso






“Select and unmark group id SM-CREATE”





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