In yesterdays post, I covered how mobile is a catalyst for change and innovation. The post focused on the change aspect where mobile helps organizations (1) capture and validate data at the point of performance, (2) enforce business processes, and (3) offers real-time access to your systems. Today we will discuss how mobile innovations are becoming available to help you outpace your competition.
In particular, there are four new areas where we see analytics, cloud and mobile coming together.
- Geospatial (GIS) integration
- Live 2D and 3D visualization
- Predictive Maintenance
- Wearables and augmented reality
With the complexity of business processes and equipment today, new mobile technologies can help make it easier to understand and act efficiently at the point of performance. .For instance, SAP Work Manager mobile app will combine geospatial data and 3D visual content with work order business processes which gives an extremely rich, multi-system work environment. This innovation leverages the new SAP Mobile Platform Open UI SDK which enables developers to implement extensions for two way communication (data and event information) between the Meta Data Driven App and the 3rd party App. It will include GIS integration such as ESRI and SAP 3D Visual Enterprise Viewer integration in the upcoming release in June 2014.
Mobile GIS such as Esri ArcView will enable users to manipulate interactive maps and to obtain extremely detailed information on the geographic region in question. Mobile users can efficiently find jobs and assets nearby, filter for equipment by location and view work orders from a map. This can completely eliminate paper data entry and the hunt for the right information. Field work will see a huge impact on speed, responsiveness, quality of output, productivity of resources and reduction of resources needed to maintain operations.
With SAP 3D Visual Enterprise integration, field workers will see improved speed clarity, and execution with visualization. We believe it will help eliminate inaccuracies and lost time associated with language differences, paper based transactions and undocumented part histories. Example scenarios include launching and viewing visual work instructions, showing all steps and safty procedures, and selecting replacement parts.
Predictive Maintenance also will change how your mobile solution is used. Work order assignments to your mobile device will be driven by the big data recommendations from predictive maintenance. Better decisions drive better field performance such as better first time fix rates, greater number of completed jobs, lower service and support cost, and getting the right service parts on time. Read more at this blog Innovating Maintenance with Customer Specific Solutions Built on SAP HANA
Lastly, augmented reality is revolutionizing the user experience. Asset management is a hands-on environment. In fact, its not uncommon to be wearing bulky gloves as you get a little dirty. Augmented reality and wearables changes how you interface with your SAP system because you can stay hands-free. For instance while you work on a peice of equipment, you can see vital information on your glasses and use hand gestures to interact. All the while you keep those gloves on and keep turning the wrench. Now combine all of the above so you are working on the predicted maintenance jobs, navigating with GIS, and getting work instructions in 3D without ever touch a screen using AR.
The future is now with mobile asset management.
You can learn more about this on the ASUG webcast (April 16th) "Asset Management and Condition Monitoring: Take Operations to the Next Level" by registering at http://www.asug.com/events/detail/Mobile-Asset-Management-and-Condition-Monitoring