All Agentry users,
SAP Global Services and Support (GSS - One Service) tries to be proactive in giving resolutions out to the customer to be readily available before the need arises.
Based on some internal and external installation of SAP Mobile Platform/Agentry Products, the following KBA articles will help users troubleshoot issues tied to SMP 3.0 (Agentry) Invalid user name or password successfully. This SCN blog/article can be used as a check point for this type of issues in SMP 3.0 and Agentry.
Some of the issues may be tied to a specific product (Work Manager SAP or Work Manager IBM).
Please review each listed Knowledge Base Article (KBA) below based on your use case (proper SAP access required):
Knowledge Base Articles (KBA):
Other older references (for older installation - kept for reference as it may be important for older installs):
As we continue to help customers with key troubleshooting guides, you may bookmark this article as we may add more into this landing page soon.
Best Regards,
Mark Pe
SAP Platinum Support Engineer
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