New notification option for important SAP Afaria and SAP Mobile Secure Cloud updates

[bernd_maier2]

SAP HotNews are now being used to notify customers about important product related topics for SAP Afaria and SAP Mobile Secure.

HotNews are priority 1 SAP Notes and are only used to tell you how to resolve or avoid problems that can cause the SAP system to shut down or lose data.

You can create your own filters based on your specific needs to receive HotNews notifications on the SAP Support Portal.

How to guide 1:

1. Go to SAP Support Portal and log in with your S-User account
2. At the top click at the drop down menu next to your name and select 'Change my notifications and subscriptions
3. Configure the notification mechanism, format and how often you would like to get notified
4. Tick the box to enable notification for 'SAP HotNews'
5. Create an appropriate filter for your needs by selecting the 'Define Filter' behind the SAP HotNews option

How to guide 2:

1. Go to SAP Support Portal and log in with your S-User account
2. Click 'Knowledge Base & Incidents at the top of the page'
3. Click 'SAP Note& Knowledge Base Article Notifications' on the left hand side
4. Click 'Manage your filters and notifications'
5. Configure the notification mechanism, format and how often you would like to get notified
6. Tick the box to enable notification for 'SAP HotNews'
7. Create an appropriate filter for your needs by selecting the 'Define Filter' behind the SAP HotNews option

Hint to create your notification filter:

SAP Afaria is currently listed as 'Sybase Afaria'

SAP Mobile Secure Cloud is currently listed as 'SAP Afaria Cloud'