As a developer I’m often in touch with the business about something that is failing in SAP PI. It is not always me that has done anything wrong. Sometime a mapping error is because I have done something wrong or did not take in to consideration an important element.
Sometime the error is because for instance the purchase order is missing a required field by the partner or standard. This is a business error, and the only people how can fix this part is the business consultants. It can sometimes be a bit difficult to explain what went wrong and it is not a SAP PI error.
I created this video to talk a bit more about the problems and what it means for the business when they see these errors. So please share this video with your business consultants who say it always is the PI that gives problems.
The monitoring is something that both developers and business in some way should be involved in.
One way I’m working on information the business about what SAP PI is on my site. SAP PI for everybody, where you can find some free training videos about what PI is and what to consider.