SAP Active Global Support will be hosting their third SAP Innovation Camp on July 30^th and 31^st in Chicago.  This free interactive customer event will include participation from our top SAP support experts and will target the lines of business as well as the project managers and the IT organizations of our customers. It is designed to help solve their business needs, driving business value, and enabling real-time enterprise across all lines of business in a sustainable way, and at a reasonable total cost of operations.

The event will open with a key note from Colleen Speer, Vice President and Head of SAP Active Global Support North America, who will talk about SAP AGS strategy including the Control Center Approach, and how we can bring SAP experts and customers together to fulfill business requirement.  Customers will then hear a real life customer success story on co-innovation with SAP AGS.  The event will then be divided into four tracks where participants will interact with SAP experts and their peers to talk about current business challenges within their line of business.

This event is intended to educate our customers on the innovations available and how they can best be implemented and supported.  Additional information on the event can viewed at www.sap.com/sapinnovationcamp.

Should I stay or should I go now?

If I go there will be trouble

An' if I stay it will be double

-The Clash

Sometimes it’s complicated; but then again sometimes it’s not.  Upgrading to the latest version of an SAP solution with the help of SAP MaxAttention can help your company avoid downtime while reaping the benefits of the latest SAP innovation.

Deutsche Postbank AG is one of Germany’s largest retail banks.  The bank’s IT landscape is the backbone for the company’s business operations.  The bank’s software setup includes their back-office installation and offers services for Deutsche Postbank’s end customers with its support for diverse online channels, cash machines and bank statement printers.

The bank realized it needed to upgrade to the latest release to improve performance.  However, this upgrade would effectively mean bypassing 3 older releases and 29 support packages. And, to avoid unnecessary disruption to their customers, the upgrade project needed to be executed on the weekends.

With the help of SAP MaxAttention services and the SAP Solution Manager application management solution Deutsche Postbank’s upgrade to the latest release could not have run smoother.

Dilemma solved.

"The main benefit of SAP Solution Manager was that we managed to execute both our test case administration and error management in an integrated manner without any process discontinuity, which saved us a lot of time."

-Thomas Liesenfeld, Program Manager, Postbank Systems AG

For more on Deutsche Postbank's story, click [here Eng] [here for DE]

For more information on SAP MaxAttention, click [here]

For more information on SAP Solution Manager, click [here]

Formula One racing demands precision engineering and the ability to execute under pressure; with top speeds approaching 220 miles per hour and the ability to take corners in excess of 5 g, there is no room for mistakes.  F1 racing is simultaneously a game of brawn and intellect - of nerve and endurance. An intricate ballet of man and machine - constrained by the laws of physics and the sport’s governing rules - is set inside a contest that pits drivers against one another in a zero-sum race for the checkered flag.   

Formula One cars are engineering marvels.  Aluminum alloy and carbon fiber harness the aerodynamic forces generated by the car as it cuts through the air and the explosive thrust of the engine as it redlines.  Annual budgets top out at over $400 million for the leading teams while some teams, like Ferrari, Honda, and McLaren-Mercedes, are reported to spend up to $200 million per year on engines alone.  These mechanical beasts operate at 18,000 rpm and can generate upwards of 700 horse power when the throttle hits the floor.

To be successful, F1 drivers must push themselves and their car to the edge - and beyond.  The best drivers are able push their cars into a state of dynamic instability where the distinction between chaos and control begins to blur.

In the heat of the race, it is sometimes easy to forget that victory depends on more than the driver and car alone.  Behind both are a team of engineers and technicians that ready the car for the race and man the pit crews on event day - without whom there would be no contender.  Operating mostly behind the scenes and outside the focus of the cameras, the race team makes sure the car is in optimum condition before the race and that it runs as smoothly as possible during the race.

The hallmark of a great race team is a dedication to proactive maintenance and innovation.  It’s just as much about looking two steps ahead to see what needs to be done before problems arise as it is about being able to effectively handle the pressure and chaos of the race.

This same combination of proactive maintenance and innovation characterizes SAP's MaxAttention, SAP ActiveEmbedded and SAP Enterprise Support offerings.  SAP has a long history of helping customers in the automotive industry run better.

For example, SAP has helped customers such as India-based TVS Motors, a leading producer of two-wheelers in Asia, innovate better.  Through SAP Active Global (SAP AGS) delivered SAP Enterprise Support, TVS partnered with the SAP Enterprise Support Advisory Council to identify ways to streamline business processes and help prevent bottlenecks before they became serious issues.  With SAP Enterprise Support's services, expert guidance and knowledge transfer and tools such as SAP Solution Manager, TVS has significantly increased process efficiencies, reduced operational costs, and can now focus more on strategic activities.

Let's also take a look at Ford Motors.  Ford has always been a company at the forefront of innovation.  A few years ago, they needed to replace their aging and fragmented service parts management system.  According to Helmut Nittman, Ford's director of service parts supply and logistics for North America at the time, the company needed to integrate functions across the entire global supply chain.  Ford made the strategic decision to move forward with SAP Service Parts Planning for Automotive – one of several industry packages offered by SAP.  They partnered with SAP AGS delivered SAP MaxAttention support to help with the implementation.  SAP MaxAttention helped deploy the solution in phases in order to mitigate business disruption.  With the company's total system overhaul of its worldwide service parts activities and the help of SAP MaxAttention, Ford is reaping the rewards of innovation with a greatly improved supply chain management system and increased satisfaction from their customers and dealers.

For more information on SAP support and great case studies highlighting how customers in the automotive industry benefitted from SAP support, see the following links:

SAP MaxAttention

SAP ActiveEmbedded

SAP Enterprise Support

SAP Solution Manager

SAP Enterprise Support case studies of companies in the automotive industry:

TVS Motors

Al Batha

Al-Mansour

Federal Mogul

NHK Spring

OTE Group

Piaggio

SAP MaxAttention case studies of companies in the automotive industry:

Ford Motor Co.

Tata Motors

Continental

For additional SAP support case studies:

SAP Support Reference Navigator

Champions are forged on the practice field and in the training room long before they are crowned on the field

The noise is deafening as the two teams enter the field in front of a crowd of over 100,000 screaming fans. This is it; after today only one team will remain - a new world champion!

It’s a great story.  But as everybody knows, champions are forged on the practice field and in the training room long before they are crowned on the field.  Training doesn’t get the same attention as the game and it isn’t always glorious, but sometimes the truth hides in plane sight.  If you want to win, you have to put in the time, sweat, blood and tears to get there.

The same holds in business.  Everybody talks about the latest breakthrough innovations; everybody lauds the ‘rainmakers’ who close the big deals.  But success in business, like success in sports, is often earned in those parts of the game that are overlooked by casual observers.  Upgrades, efficiencies, proactively managing custom code objects - this is where success in business often starts.

Case in point - Brazilian steel manufacture Usiminas.

Usiminas has a production capacity of 9.5 million tons per year and 2010 revenues of $17.2billion.  They are engaged in every step of the steel production chain with operations spread across four lines of business: mining, steel, steel processing and capital goods.  In 2012, the company upgraded three of their core SAP ERP systems from SAP R/3 4.7 to SAP ERP 6.0. After the upgrade, Usiminas realized it needed to identify custom code redundancies and return to SAP standard where possible.  Usiminas viewed the upgrade project as an opportunity to simplify their solutions and increase operational efficiencies while ensuring they were getting the most out of their SAP investments.  To achieve these goals, Usiminas turned to SAP Active Global Support (SAP AGS) delivered SAP Enterprise Support for help.

In order to prepare for the upgrade, Usiminas first needed to have a clear picture and a solid understanding of their current system usage.  Specifically, they needed to know which custom code objects were in use, which had not been used in while, and which were duplicates.  With this knowledge, the company would be able to tell which custom code objects needed to be addressed for the upcoming upgrade.

Usiminas used the custom development management cockpit (CDMC) for this analysis, a tool that are offered in SAP's custom code management. The CDMC collects custom code usage statistics and stores them in SAP Solution Manager, a tool that is central for helping companies run the application lifecycle and run SAP centric solutions like a factory.  Afterwards, Usiminas used the CDMC to perform a clearing analysis to check for object usage. 

Once the redundant objects were identified, Usiminas was able to use an upgrade change impact analysis to compare custom code objects in their system  with the objects of an upgraded system to see how potential changes impacted the company’s IT landscape.  Through the CDMC, the company was also able to find custom code objects by using the clone finder tool, which identifies objects that are very similar or identical to one another. Taking the clone results with the CDMC usage analysis, Usiminas was able to identify not only several clones but also clones that were not being used - these would be targeted for elimination.

In addition to analyzing their custom code footprint, Usiminas used solution documentation assistant to execute a reverse business process documentation (RBPD) analysis.  This tool is available with SAP Solution Manager 7.1. RBPD creates a blueprint of business processes while providing transparency into business process usage and the custom code footprint of users.  Using these tools helped Usiminas build a platform of standardization and adopt SAP application lifecycle management (SAP ALM).

By implementing SAP Enterprise Support and SAP Solution Manager 7.1 tools and methodologies, Usiminas now has a clearer strategy and direction for reducing impacts on existing business processes for future upgrade projects.

Helpful Links:

Usiminas' white paper

SAP Enterprise Support

Custom Code Management

Custom Development Management Cockpit (CDMC)

SAP Solution Manager

Reverse business process documentation

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "700"

---------------------------------------------------

sysno      00

sid        SR6

systemid   560 (PC with Windows NT)

relno      7000

patchlevel 0

patchno    52

intno      20050900

make:      multithreaded, Unicode, optimized

pid        3828

Mon May 13 07:09:05 2013

kernel runs with dp version 210000(ext=109000) (@(#) DPLIB-INT-VERSION-210000-UC)

length of sys_adm_ext is 572 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 3828) [dpxxdisp.c   1231]

          shared lib "dw_xml.dll" version 52 successfully loaded

          shared lib "dw_xtc.dll" version 52 successfully loaded

          shared lib "dw_stl.dll" version 52 successfully loaded

          shared lib "dw_gui.dll" version 52 successfully loaded

rdisp/softcancel_sequence :  -> 0,5,-1

use internal message server connection to port 3900

Mon May 13 07:09:10 2013

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  5233]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >server6_SR6_00                          <

DpShMCreate: sizeof(wp_adm)                    18304          (1408)

DpShMCreate: sizeof(tm_adm)                    3954072          (19672)

DpShMCreate: sizeof(wp_ca_adm)                    24000          (80)

DpShMCreate: sizeof(appc_ca_adm)          8000          (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

DpShMCreate: sizeof(comm_adm)                    528064          (1048)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm)                    0          (72)

DpShMCreate: sizeof(vmc_adm)                    0          (1452)

DpShMCreate: sizeof(wall_adm)                    (38456/34360/64/184)

DpShMCreate: sizeof(gw_adm)          48

DpShMCreate: SHM_DP_ADM_KEY                    (addr: 05DC0040, size: 4613144)

DpShMCreate: allocated sys_adm at 05DC0040

DpShMCreate: allocated wp_adm at 05DC1E28

DpShMCreate: allocated tm_adm_list at 05DC65A8

DpShMCreate: allocated tm_adm at 05DC65D8

DpShMCreate: allocated wp_ca_adm at 0618BB70

DpShMCreate: allocated appc_ca_adm at 06191930

DpShMCreate: allocated comm_adm at 06193870

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 06214730

DpShMCreate: allocated gw_adm at 06214770

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 062147A0

DpShMCreate: allocated wall_adm at 062147A8

Mon May 13 07:09:11 2013

MBUF state OFF

Mon May 13 07:09:14 2013

EmInit: MmSetImplementation( 2 ).

MM diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 1024 kByte.

Using implementation flat

<EsNT> Memory Reset disabled as NT default

<ES> 511 blocks reserved for free list.

ES initialized.

Mon May 13 07:09:16 2013

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c   1617]

Mon May 13 07:09:17 2013

***LOG Q0K=> DpMsAttach, mscon ( server6) [dpxxdisp.c   11414]

Mon May 13 07:09:20 2013

DpStartStopMsg: send start message (myname is >server6_SR6_00                          <)

DpStartStopMsg: start msg sent

Mon May 13 07:09:21 2013

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

CCMS: Initalizing shared memory of size 60000000 for monitoring segment.

Mon May 13 07:09:22 2013

CCMS: start to initalize 3.X shared alert area (first segment).

DpMsgAdmin: Set release to 7000, patchlevel 0

Mon May 13 07:09:23 2013

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1050]

DpMsgAdmin: Set patchno for this platform to 52

Release check o.K.

Mon May 13 07:10:00 2013

*** ERROR => W0 (pid 2200) died [dpxxdisp.c   14021]

*** ERROR => W1 (pid 1016) died [dpxxdisp.c   14021]

*** ERROR => W2 (pid 2216) died [dpxxdisp.c   14021]

*** ERROR => W3 (pid 2240) died [dpxxdisp.c   14021]

*** ERROR => W4 (pid 2244) died [dpxxdisp.c   14021]

*** ERROR => W5 (pid 2256) died [dpxxdisp.c   14021]

my types changed after wp death/restart 0xbf --> 0xbe

*** ERROR => W6 (pid 1864) died [dpxxdisp.c   14021]

my types changed after wp death/restart 0xbe --> 0xbc

*** ERROR => W7 (pid 2280) died [dpxxdisp.c   14021]

my types changed after wp death/restart 0xbc --> 0xb8

*** ERROR => W8 (pid 2288) died [dpxxdisp.c   14021]

*** ERROR => W9 (pid 2296) died [dpxxdisp.c   14021]

*** ERROR => W10 (pid 2324) died [dpxxdisp.c   14021]

my types changed after wp death/restart 0xb8 --> 0xb0

*** ERROR => W11 (pid 524) died [dpxxdisp.c   14021]

my types changed after wp death/restart 0xb0 --> 0xa0

*** ERROR => W12 (pid 2332) died [dpxxdisp.c   14021]

my types changed after wp death/restart 0xa0 --> 0x80

*** DP_FATAL_ERROR => DpWPCheck: no more work processes

*** DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:10 2013

NiISelect: TIMEOUT occured (10000ms)

dump system status

Workprocess Table (long)                              Mon May 13 01:40:10 2013

========================

No Ty. Pid      Status  Cause Start Err Sem CPU    Time  Program  Cl  User         Action                    Table

-----------------------------------------------------------------------------------------------------------------------

0 DIA     2200 Ended         no      1   0             0                                                             

1 DIA     1016 Ended         no      1   0             0                                                             

2 DIA     2216 Ended         no      1   0             0                                                             

3 DIA     2240 Ended         no      1   0             0                                                             

4 DIA     2244 Ended         no      1   0             0                                                             

5 DIA     2256 Ended         no      1   0             0                                                             

6 UPD     1864 Ended         no      1   0             0                                                             

7 ENQ     2280 Ended         no      1   0             0                                                             

8 BTC     2288 Ended         no      1   0             0                                                             

9 BTC     2296 Ended         no      1   0             0                                                             

10 BTC     2324 Ended         no      1   0             0                                                             

11 SPO      524 Ended         no      1   0             0                                                             

12 UP2     2332 Ended         no      1   0             0                                                             

Dispatcher Queue Statistics                              Mon May 13 01:40:10 2013

===========================

+------+--------+--------+--------+--------+--------+

|  Typ |    now |   high |    max | writes |  reads |

+------+--------+--------+--------+--------+--------+

| NOWP |      0 |      2 |   2000 |      6 |      6 |

+------+--------+--------+--------+--------+--------+

|  DIA |      5 |      5 |   2000 |      5 |      0 |

+------+--------+--------+--------+--------+--------+

|  UPD |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  ENQ |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  BTC |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  SPO |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  UP2 |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

max_rq_id                    12

wake_evt_udp_now          0

wake events                total     8,  udp     7 ( 87%),  shm     1 ( 12%)

since last update          total     8,  udp     7 ( 87%),  shm     1 ( 12%)

Dump of tm_adm structure:                              Mon May 13 01:40:10 2013

=========================

Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)

Workprocess Comm. Area Blocks                              Mon May 13 01:40:10 2013

=============================

Slots: 300, Used: 1, Max: 0

+------+--------------+----------+-------------+

|   id | owner        |   pid    | eyecatcher  |

+------+--------------+----------+-------------+

|    0 | DISPATCHER   |       -1 | *WPCAAD000* |

NiWait: sleep (5000ms) ...

NiISelect: timeout 5000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:15 2013

NiISelect: TIMEOUT occured (5000ms)

DpHalt: shutdown server >server6_SR6_00                          < (normal)

DpJ2eeDisableRestart

DpModState: buffer in state MBUF_PREPARED

NiBufSend starting

NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)

MsINiWrite: sent 110 bytes

MsIModState: change state to SHUTDOWN

DpModState: change server state from STARTING to SHUTDOWN

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

DpWakeUpWps: wake up all wp's

Stop work processes

Stop gateway

killing process (636) (SOFT_KILL)

Stop icman

killing process (2088) (SOFT_KILL)

Terminate gui connections

wait for end of work processes

wait for end of gateway

[DpProcDied] Process lives  (PID:636  HANDLE:1608)

waiting for termination of gateway ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:16 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process died  (PID:636  HANDLE:1608)

wait for end of icman

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:17 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:18 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:19 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:20 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:21 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:22 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:23 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:24 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:25 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:26 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:2088  HANDLE:1612)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=1637

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon May 13 07:10:27 2013

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process died  (PID:2088  HANDLE:1612)

DpStartStopMsg: send stop message (myname is >server6_SR6_00                          <)

NiIMyHostName: hostname = 'server6'

AdGetSelfIdentRecord: >                                                                           <

AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0

AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0

DpConvertRequest: net size = 189 bytes

NiBufSend starting

NiIWrite: hdl 2 sent data (wrt=562,pac=1,MESG_IO)

MsINiWrite: sent 562 bytes

send msg (len 110+452) to name                    -, type 4, key -

DpStartStopMsg: stop msg sent

NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 2

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 2

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 2

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 2

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 2

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 2

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 2

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 2 recv would block (errno=EAGAIN)

NiIRead: read for hdl 2 timed out (0ms)

DpHalt: no more messages from the message server

DpHalt: send keepalive to synchronize with the message server

NiBufSend starting

NiIWrite: hdl 2 sent data (wrt=114,pac=1,MESG_IO)

MsINiWrite: sent 114 bytes

send msg (len 110+4) to name           MSG_SERVER, type 0, key -

MsSndName: MS_NOOP ok

Send 4 bytes to MSG_SERVER

NiIRead: hdl 2 recv would block (errno=EAGAIN)

NiIPeek: peek successful for hdl 2 (r)

NiIRead: hdl 2 received data (rcd=114,pac=1,MESG_IO)

NiBufIIn: NIBUF len=114

NiBufIIn: packet complete for hdl 2

NiBufReceive starting

MsINiRead: received 114 bytes

MSG received, len 110+4, flag 3, from MSG_SERVER          , typ 0, key -

Received 4 bytes from MSG_SERVER                             

Received opcode MS_NOOP from msg_server, reply MSOP_OK

MsOpReceive: ok

MsSendKeepalive : keepalive sent to message server

NiIRead: hdl 2 recv would block (errno=EAGAIN)

Mon May 13 07:10:28 2013

NiIPeek: peek for hdl 2 timed out (r; 1000ms)

NiIRead: read for hdl 2 timed out (1000ms)

DpHalt: no more messages from the message server

DpHalt: sync with message server o.k.

detach from message server

***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   11698]

NiBufSend starting

NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)

MsINiWrite: sent 110 bytes

MsIDetach: send logout to msg_server

MsIDetach: call exit function

DpMsShutdownHook called

NiBufISelUpdate: new MODE -- (r-) for hdl 2 in set0

SiSelNSet: set events of sock 1548 to: ---

NiBufISelRemove: remove hdl 2 from set0

SiSelNRemove: removed sock 1548 (pos=2)

SiSelNRemove: removed sock 1548

NiSelIRemove: removed hdl 2

MBUF state OFF

AdGetSelfIdentRecord: >                                                                           <

AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0

AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0

AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0

blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/13

LOCK WP ca_blk 1

make DISP owner of wp_ca_blk 1

DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 15)

MBUF component DOWN

NiICloseHandle: shutdown and close hdl 2 / sock 1548

NiBufIClose: clear extension for hdl 2

MsIDetach: detach MS-system

cleanup EM

EsCleanup ....

EmCleanup() -> 0

Es2Cleanup: Cleanup ES2

***LOG Q05=> DpHalt, DPStop ( 3828) [dpxxdisp.c   10087]

Good Bye .....

plz send mail to sureshidle@gmail.com

Hi, I would like to know if there is a tcode or report available so that I can search for an order placed using the PO Number or 'reported by'.  I use mainly PO Number and often have to search for transactions.  If i could do this by using either of these 2 it would save so much time..Any ideas/tips thanks so much.

Luxottica: the results are clear.  You may not know the name but if you’re wearing eyewear, whether it’s Oakley or Oliver Peoples, purchased at Sears or Barneys, they were probably made and sold by the Italian eyewear company Luxottica.  Luxottica is one of the world’s largest - if not the largest - premier manufacturer and retailer of numerous brands of eyeglasses and sunglasses.  And, as if that wasn’t enough, the company has recently expanded into managed eye care in the US.

With $7billion in annual revenues, they needed to ensure system performance was optimized and safeguards were put in place for new implementations in order to support the company's growth. The company used SAP MaxAttention support to optimize the performance of their SAP Apparel and Footwear application and successfully deployed the solution across 11 plants in China and Italy.    

·      50% performance improvement in key manufacturing functionality, reducing delays and overtime

·      50% improvement in dialog response time of global SAP Apparel and Footwear, leading to a successful launch in 11 plants

·      2 hours daily reduction in run time for critical wholesale batch jobs, allowing the central distribution center to stay open longer

So, the next time you go shopping for your new set of shades, now you will know a little bit more about how SAP helped to get them to you.  SAP helps the world see (and look) better. 

To find out more about Luxottica's success, click [here]

For more information on the SAP MaxAttention offering, click [here]

For more information on SAP Apparel and Footwear application, click [here]

To see more customer successes, click [here]