On September 1st, three new SAP Enterprise Support value maps went into general availability for all SAP Enterprise Support & PSLE customers: Cloud & Hybrid, Business Decision Makers, and Change Control Management.
There are now 12 SAP Enterprise Support value map topics available to you via the SAP Enterprise Support Academy to help you plan your IT Journey (see list of available topics here).
Harness the full potential of SAP Solution Manager and empower your IT teams to operate more efficiently, by selecting the right tools and services for your business. Collaborating with SAP experts and peers, you are well positioned to operate and innovate better.
Looking back at the feedback from our customers who participated in our most recent SAP Enterprise Support value map pilots:
| 80% | agree that they "gained additional skills to leverage SAP Solution Manager" using the value maps approach. |
| 92% | found “the interaction with a focus advisor in the SAP Enterprise Support Value Map” to be beneficial. |
| 80% | confirm that "the quality of answers provided in the SAP Enterprise Support value maps always met our expectations” |
| 84% | agree that "SAP Enterprise Support value maps helped to increase the transparency of the SAP Enterprise Support portfolio". |
The three newest value map additions are:
Cloud & Hybrid
The Cloud & Hybrid Value Map for SuccessFactors focuses on integration and hybrid scenarios, and is designed to support you throughout the entire lifecycle, from planning your cloud solution through to go-live and continued operation and optimization. Along with positioning and delivering processes, and offering best practices, tools, and services, the portfolio of this value map will continue to be further enhanced with additional SAP cloud software products. Learn more
Business Decision Makers
The Value Map for Business Decision Makers supports you in identifying and unlocking value potential for innovation and business improvement in your business. It helps you get more out of your SAP investment in having a better alignment of business and IT, by measuring business- and IT performance and benchmarking the results against industry peers. SAP experts analyze the potential for improving your daily operations and support you in the identification of quick wins and areas where you can expect substantial business process improvements. Learn more
Change Control Management
The Change Control Management value map guides your IT organization, to make change an opportunity and not a risk via Change Control Management tools, processes, and services. It supports you in managing and controlling changes within a system landscape from a central SAP Solution Manager system. It helps you to navigate through the information, tools, and services available from SAP Enterprise Support to support you in implementing change control management from SAP. Learn more
Have you already begun benefiting from the next level of support & collaboration with SAP Enterprise Support value maps?
Find out more by visiting our SAP Enterprise Support Academy value maps landing page and by listening to our SAP Enterprise Support value maps tutorial.
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