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Sustainability & CSR

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A multinational, cross functional team from SAP is on the ground in Yangon Myanmar for a month to support the Community Agency for Rural Development(CAD). Dennis Thomas (USA), Catalina Simion (Romania) and Florian Maier (Austria) are working to optimize fundraising processes to provide CAD with a sustainable donation stream.

 

CAD has implemented a wide range of programs in agriculture and rural livelihoods, education, environment, health services, car road and bridge construction, early child care education, school meals, research, capacity building, rural infrastructure development, anti-venom bank and health; always targeting communities with the greatest need.

I still kind of can’t believe that I’m the SAP Teen Innovator, and I got to go to Super Bowl 50 with my mom, dad and younger sister because I won a competition for my idea.  When I heard about the Social Innovation Series event at SAP’s Newtown Square office, hosted by SAP and GENYOUth as part of GENYOUth’s AdCap program, I didn’t know I’d be pitching an idea with other students all hoping to win money for that idea.  The stage in the auditorium was huge!  I won that day and won a trip to Super Bowl 50, plus $10,000 to build out my idea, a community wellness app.


 

That all happened in October, and when I got the call and found out I was selected to be the SAP Teen Innovator I was excited and nervous.  Part of being the Teen Innovator meant meeting with people at SAP’s office in Palo Alto to help me develop the plan and design for my app. 

 

DAY AT SAP

Besides my dad, my family’s never been to California. My mom came with me to SAP, along with Rusty and Courtney from the AdCap team, and Katie Morgan who planned a full day for me.  SAP’s office is a big campus with nine buildings that connect with these really cool paths behind them.  I think one of my favorite parts of seeing the office were these trails and the gardens, which grow food for the kitchens there.  I walked the trails a lot and my trip to SAP started with a tour from Katie. I also did an interview on Periscope, which I’ve never used before!

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My first meeting was with Kathy Bird, who’s the Director of Employee Communications for SAP.  She works out of the Newtown Square office so we met using telepresence.  You feel like you’re in the same room when you’re talking to someone!  Kathy told me about her work and SAP and how she helps people who communicate differently find ways to talk to each other.  It was really helpful for my app and my AdCap Project Designer because I know that I’ll be talking to students, teachers and maybe parents to let them know about my app and get them interested in using it. 

 

I told Katie that I was most excited to visit the SAP d-shop, next.  The d-shop is filled with stuff like 3D printers and robots, and SAP employees go there to try stuff out and play because it gives them ideas that could help their work.  I tried out Oculus when I was there too! I almost fell over when I put the goggles on because you really feel like you’re on a roller coaster!

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Probably the piece of advice that I remember the most came from my afternoon meetings with app designers and developers at SAP. They said before I come up with a solution, I have to love the problem.  Knowing what needs fixing helps you know how to fix it!  They also showed my how to break my idea down into smaller steps, which will help me bring it to life when I get back to my school.

 

SAP FAN ENERGY ZONE IN SUPER BOWL CITY

After we finished at SAP my mom and I met my dad and sister and we went to the NFL Experience.  My dad and I did the 40-yard dash – I’m a runner so I love stuff like that!

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Friday morning we got down to Super Bowl City early to try out some stuff like peddling bikes that light up this big sculpture the harder you pedal.  If you win and pedal harder than your opponent, it lights up in your team’s colors. I got it to light up for the Broncos! I did other things too, like the Quarterback Challenge.  You wear the big Oculus glasses and you’re in the game and on the field with NFL players. I scored a touchdown!

 

I was nervous to go on stage at the SAP Fan Energy Zone. I worked with Katie Morgan from SAP CSR and the AdCap team and we planned an activity to get the fans there excited.  We gave away some NFL prizes and I challenged kids who were there to try different physical activities like holding planks and squats.  It was the best giving out prizes to fans.  Maybe they felt as cool as I did being up on that stage.  Alexis Glick, CEO of GENYOUth and Katie Morgan made me feel comfortable on stage, and at the end, SAP surprised me with new blue Nike running shoes!  I changed into them right away of course.

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Did I mention that I also took over Alexis’ Twitter feed? She has 20K followers and she even let them know I’d be doing it.  Mostly I just wrote about how cool it was to take over.

 

My day ended meeting the President of SAP, Jennifer Morgan. She was so nice.  Everyone at SAP made me feel famous and important.  Dave Hutchison, who voted for my idea at the SAP Social Innovation Series event in Philly, was also there.  He gave me advice and also talked with my sister. 

 

USDA ANNOUNCEMENT

I met the Commissioner of the NFL and the Secretary of Agriculture on Saturday.  I won an AdCap grant and I’m the SAP Teen Innovator, but I’m also part of Fuel Up to Play 60.  GENYOUth and Fuel Up to Play 60 made a huge announcement with the NFL and USDA to give millions of dollars to schools.  I was there for the announcement as the student representative and spent fifteen minutes talking with Secretary Vilsack.  Also, Commissioner Goddell said that redheads are important.  Yeah!

 

SUPER BOWL SUNDAY

In the morning SAP presented a giant check to me for being the SAP Teen Innovator.  I met New York Giants Wide Receiver Victor Cruz and NFL Alumni John Lynch who were up on stage with me.  Katie Morgan was there with my family and me and then said goodbye we went into the Levi Stadium. These few days have made me feel so special and ready to do my AdCap Project.  So much has changed since I went to the event at SAP’s office.  I was nervous to pitch and now after being on the local news and going out to Super Bowl, I have the pitch down.  I think I’ve changed too.  I can be quiet.  My mom says wallflower, but I feel more comfortable asking questions and I’m ready to make my app.

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I’m so grateful to SAP and AdCap for this opportunity and for believing in me.

 

Ciara

SAP Teen Innovator

8th Grade

SAP Experience

    


     Hello SAP, thank you for inviting us to Super Bowl City. The event itself was amazing due to the fact that there were so many fans there. It was fun to interact with SAP staff members and the new technology they were demonstrating. With SAP’s help, the experience of the Super Bowl City was twice as fun as it would have been otherwise. Merging technology with sports is a great idea because it gives us the Super Bowl experience to many people who cannot experience it otherwise. SAP has done a great job making Super Bowl City very enjoyable.

     Of the activities in which Sequoia students and teachers participated, my favorite activity was the Oculus Rift QB game. It was an amazing experience playing games in virtual reality because it was my first time. I had heard so many great things about the VR and the games and activities for people who own the headset. The other games that used motion sensor devices were very fun too. These devices tracked our movements as we played the game. The last game we played was biking against others. This activity was very physical as I worked with two other people to get the best score. In general the whole day was enjoyable thanks to SAP and their technology.   

     For our younger generation, technology has been helpful in many cases. Technology had made life a lot easier because everything can be shared in seconds like scores of a game, as SAP demonstrated at Super Bowl City. SAP did a wonderful job hosting their own event at Super Bowl city and did a great job presenting their own products and ideas to the public in a way many people certainly enjoyed. I personally love technology and am hoping to work for a company such as SAP in the future. Hopefully Sequoia High School will participate in many other SAP events. Super Bowl city was the experience of a lifetime and to be hosted by SAP was a pleasure.


     -Jomari Estacio


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                                                                                     SUPER BOWL CITY

     Three days ago fifteen students from the Digital Arts Academy of Sequoia High School, including myself, were given the opportunity by SAP to go to Super Bowl City. There we were able to enjoy all of the festivities leading up to the Super Bowl. When we entered Super Bowl City we were all welcomed by a friendly SAP staff member, Katie Morgan, who took us on the tour of the SAP Fan Energy Zone. During our time there we were able to play new very cool games that we had never played before. There were four different games in which you were able to face off against your classmates and could get your score displayed on the big screen. The games that were featured showed us and the many other fans and families the new technology on which SAP had been working. In addition this new technology showed what you can potentially be working on as an employee at SAP.

 

 

     Years from now I will always remember this event because it was a once in lifetime experience. As a class we learned about technologies of the future and how they will impact people encouraging more active involvement when playing games at home. One thing I will never forget from this experience is being able to meet two former NFL players. The two players I met were Maurice Jones Drew who played for the Jaguars and Raiders, and Ike Taylor who played his whole career in Pittsburgh. They were on their television break and I was able to take a picture with them! From me and the other students of Sequoia High school we would like to thank you for inviting us to the SAP Super Bowl City Fan Zone.


Sincerely,

Brijesh Patel

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Super Bowl City

At Super Bowl City SAP helped open my mind about technology and how helpful it is in our everyday life.What I enjoyed most about the SAP's Super Bowl City tent was playing some games in front of a big screen that followed our movements in order to earn points. It was fun seeing this new technology. I thought I would be embarrassed by the people passing by and looking at us playing, but it turns out that the complete opposite was true. I had such a fun time playing that I forgot about the people around us. I had a great time there.

New game technology gives people the ability to move around without having to sit in a couch and press buttons in a control. New game technology has changed our perspective on how I can have a good time while moving around and get a workout. Technology gives us many more options to be interactive than be more passive. It allows us to do our work, be more social, and communicate with people all around the world.

My highlight of the trip was feeling like I was being part of something amazing and exciting. I also enjoyed spending the day with people I care about and having these new experience together. SAP made all of this possible and very interesting for those of us from Sequoia High School who went to the Super Bowl City. Thank you for this wonderful experience it was much appreciated.


Sincerely,

Doris Diaz Lupian


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SAP sponsored a design thinking challenge for middle school students from Oakland Unity Middle School on December 8, 2015, in conjunction with the national non-profit organization Network for Teaching Entrepreneurship (NFTE), which helps children from low-income backgrounds find the right education and career path. Thirty students from the middle school (grades 6-8, ages 11-13 years old) attended a daylong challenge, which was held in the SAP Dublin office.

 

SAP has been involved with NFTE for 4 years, sponsoring hackathons, design challenges and technology forums.  SAP and NFTE share a common goal, which is to help kids from low-income families understand that they represent the technology workforce of the future.  I have been personally involved with NFTE for over six years, and now serve on their local board.  Providing guidance and mentoring to the kids has become one of my favorite ways to volunteer, because I really see the impact of SAP and our employees on the outlook young adults have on school and their careers.

 

The objective of this challenge was to introduce kids to the problem solving approach of design thinking, and help them use this method to build a unique mobile application. The kids were divided into teams of three and asked to create a mobile application that will improve student health by encouraging a more nutritious diet and reducing stress. The teams were asked to create a short presentation with application wireframes to share with judges at the end of the challenge.


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Fifteen SAP employees volunteered to coach the kids in preparing their business case and wireframes.  The mentors worked closely with each team, helping them use the design thinking concepts to build a solution. They also shared their backgrounds and career stories with the kids, helping them understand how they went from middle school to their current jobs at SAP.

 

Each of the teams created and presented a unique application that would help students eat healthier and reduce stress.  We were delightfully surprised by how creative and confident the group of young adults was in managing this business challenge. The winning team created a mobile application that provides a video platform for sharing healthy recipes, similar to YouTube, called Food-Tube. Each of the winners received an Apple computer.

 

Thanks to all the SAP volunteers for making the day special for our middle school guests.  We look forward to continuing our work with NFTE, helping young people get inspired and prepare for the technology challenges of the future.


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Businesses are starting to undergo their journey through a digital transformation to ensure that they don’t get left behind. To stay ahead of the competition, businesses are improving their approach to customer engagement, improved user experience, and simplifying their processes. There are many important factors to consider and very often, sustainability is forgotten during the transformation process. Most neglect that digital transformation will assist companies to balance social, environmental and economic value creation for future sustainable and profitable success.

To help you understand the opportunities to become (more) sustainable through your digital transformation,
openSAP is teaming up with the SAP Sustainability team to bring you a new podcast series, Sustainability Snippets, now available and a new course, Sustainability Through Digital Transformation, starting in April.

As part of our Sustainability Snippets podcast series, Will Ritzrau and Christine Mueller from the SAP Sustainability team will discuss a variety of business and sustainability topics. The first podcast is now available and you will find a new episode published on the 15th of each month, up until the new course begins.

Sustainability Through Digital Transformation will begin in April and will help to explain how business and sustainability go hand in hand with the digital transformation. The team will show examples of how sustainability and business can positively impact a business’ digital transformation and vice versa. Enrollment for the course is now open and once enrolled, you will receive notifications each month when the new podcasts are available.

Judy Kopa

How have you been served?

Posted by Judy Kopa Dec 15, 2015

How    have you been served?


We were delighted by Peter Shankman’s live discussion at the SAP Palo Alto campus on December 8th. Peter -- an entrepreneur, speaker, and author -- shared his game-changing philosophies about customer service and what he terms “zombie loyalty.”  He is so passionate about it that he wrote a book, “Zombie Loyalists: Using Great Service to Create Rabid Fans,” which I read cover-to-cover over the weekend.


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The secret sauce for unwavering, zombie-like, bigger-than-your-company customer loyalty is … as it turns out, quite simple:

  • Be transparent to build customer trust
  • Be good at listening and communicating to connect with people and customers
  • Be relevant to customers to gain engagement
  • Be reachable and on top of customers’ minds to build a differentiating brand

 

Today with search and social media, information is abundant and easily obtained.  Transparency is key to winning customers’ trust, both in good and challenging times.  A company has to win customers’ trust first as the foundation for customer loyalty. These loyal customers work voluntarily for you as brand promoters and advocates, and most importantly, they bring all their family members, friends, neighbors, and colleagues to be your new customers … voluntarily … and Boom!  You’ve got Zombie Loyalists.  Peter cited that listening to customers, regularly reaching out, providing help, and delighting customers with an unexpected surprise, are all critically important.  His research has proven that “companies that take the time to listen, process feedback, and actively make changes based on what they learn will ever create Zombie Loyalists.”

 

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SAP’s corporate philosophy is a validation of Peter’s research findings.  SAP’s vision -- to help the world run better and improve people’s lives -- is core to the company culture and to everything we focus. Leveraging our technology and solutions to support the UN-led Data for Climate Action campaign, to help medical professionals develop improved treatments, to enable companies to drive their digital transformation via Cloud computing, real-time data, and the Internet of Things, all are necessary for reshaping the business landscape and helping our customers to be at their best.

 

So, the secret is out: strive to build trust with customers at all times, by serving, listening to, connecting with, and delighting them, and they will turn into 24x7 enthusiastic, Facebooking, Tweeting, walking and talking referrals.  And there, you are best friends with all the loyal customers who talk about how awesomely they have been served.  Best friends bring their friends over to buy fun products, services and experience, and there you’ll have it … an amazing home run!

On Tuesday, December 8 2015, Sam Alkharrat, Managing Director at SAP West, and employees from the Palo Alto Campus had the pleasure to welcome TED speaker and author, Peter Shankman, on stage to share his deep knowledge on customer relationship and engagement.

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It was not just another keynote about this topic that most of us had heard several times before – it was more than that. Peter Shankman provided interesting and entertaining insights into experiences he has encountered over his entire career. For instance, he talked about starting from the scratch, when he worked for AOL sometime in the mid-1990s, he helped build the AOL newsroom that covered any major political topic via a 100 MB modem connection. Another story he shared was his encounter with two well-known rental car companies. It took one of them just a couple of minutes to lose a high class customer like Peter due to a bad customer experience. However, the competitor used Peter’s experience to their advantage and won him over as a loyal customer for life. In the end, what Peter had to say about creating an outstanding customer experience boiled down to one piece of simple advice: to be nicer.

 

Thank you Peter, for this insightful and enjoyable event. And as you mentioned, I will definitely get in touch when you are in town to grab that coffee and learn more about you!

  A big draw for the SAP Month of Service is mural painting. As part of the SAP Month of Service, we work with the Foundation of Hospital Art and create wall murals that are featured in hospitals all over the world. The goal of the Foundation of Hospital Art is to supply hospitals and care units with colorful murals or paintings free of charge.

 

The murals are a collection for separate canvases with bold outlines and color dabs to indicate what color to paint where. Separately, it is hard to determine exactly what the subject is that is being painted; it looks like modern art. Though when completed and the pieces assembled, elephants, fish, birds and other wildlife appear.

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Forty five people showed their true colors by coming together as a team on the Palo Alto campus to help paint. Our colleagues, rich palette of talents and skills from many areas and disciplines, from Emerging Technologies, Analytics, Big Data, IT Security, Products & Innovation, and those working with UA and UI - User Assistance and User Interface - shoulder to shoulder, sharing stories and stains (it was  water based, so the paint stains washed out).

 

To best illustrate their efforts, our painters showed the flair of Chagall, the bold strokes of Van Gogh, and the discipline of Mondrian. While indulging in this artistry, they chatted, connected, and worked in concert to finish our selection of murals. A rolling, carefree event, with colorful brush-stroked accents.

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The tumult and the shouting dies; the captains and the kings depart, but before going, several painters volunteered to to take the remaining paints and brushes to share at their children's schools. And the artwork was carefully packed for the next part of its journey - to bring color and delight to a hospital ward somewhere.

 

People at SAP volunteer and contribute to our communities all year round. It ain't just paint, SAP supports a number of activities that innovate, educate, and donate for our Month of Service.

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What started as a challenge of a Hackathon to solve a real world problem in helping an NGO to prepare optimized routes covering the selected schools in the shortest route with maximum utilization of resources, has taken shape to solve problems in many domains. This journey has taken us paths that we’d have hardly trod upon, owing to implicit complexity of the problem and being exposed to an entire open stack development.

 

PROBLEM STATEMENT

Many NGOs in India conduct programs to help students in schools from rural areas by creating exposure to outside world affairs and to create awareness on various topics. These NGOs require a route plan to cover different schools across the year with two important criteria, minimize distance covered and maximize the number of students benefited from the program. The status quo being that the routes are prepared manually, resulting in

  1. Poor efficiency both in terms of distance covered and maximum occupancy,
  2. Routes being fixed well ahead not accounting for dropouts on the field.

 

SOLUTION PROPOSED - In a Nutshell

The schools marked on the map that acts as inputs (latitude, longitude) pairs to the algorithm. The algorithm processes the routes generation in two steps,

 

  1. First, straight line distances between destinations are mathematically calculated using Haversine’s Formula and the destinations are clustered. The step greatly improves the performance in that the reliance on road distances that is fetched from external APIs available are reduced from large number of individual destination to a small number of cluster.
  2. Then, the groups will start acting as destination for the next step in the algorithm where an approximation over the Dijkstra’s algorithm introducing relative offset to get a better trade of on resource optimization.

 

For the routes generated, the entities which in our case will be the students from a given school, are allocated maximizing the utilization of resources and picking the right sized vehicle available which can be configured.

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    Fig. 1 Steps in Preparing the Route for the given school destinations

 

 

ARCHITECTURE

One of the freedom (ironically, a restriction in our case) that we had in this development was to develop entirely on open stack so that NGOs doesn’t have to bear any extra cost on the software, except for the infrastructure. We've used OpenUI5 for the frontend, Node.js environment for the application layer and MySQL for the database. Now divulging into the details of the architecture.


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Fig. 2 Architecture – Interacting Entities

Node.js Runtime

The choice of node.js server runtime is because of the network heavy nature of the application, as the application depends on the Maps API (external HTTP outbound calls) for finding the distance and direction between two hop points on a given route.

The web framework uses Express, which is a Node.js web application server framework, designed for building single-page, multi-page, and hybrid web applications. It is the de facto standard server framework for node.js, using Express we host a static file server, through which we can access and test our application on the browser. Major part of the node runtime is the route optimizer & resources allocator engine, where the proposed algorithm executes and provides the necessary routes using google APSs to suggest routes, metrics and paths. Finally mySQL Community Server Edition is used, which is a free to use backend solution.

 

UI Technology

OpenUI5 is an Open Source JavaScript UI library, maintained by SAP and available under the Apache 2.0 license. Since all us had already worked on UI5, this fit best to start the development at an accelerated pace.

 

 

Features of the Application

  • The application enables the user to geo-tag schools in rural area, as these schools would not be marked by default on the map.

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Fig 3. Selecting Schools from Map for Route Preparation

 

  • The algorithm optimizes the resource utilization based on different types of resource (transportation vehicle), that can be configured.
  • The application uses an indigenous algorithm (extension of Djkistra’s Shortest Path) that will generate optimized routes maximizing resource utilization and reducing the distance covered.
  • The application also allows user to change routes manually thus giving flexibility for ad hoc changes in the route generated.
  • The application will gives the metrics such as distance covered, cost incurred for each route and the overall route generated

 

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Fig 3. Route Prepared with metrics shown on the right


Usage in other Domains

Looking at problems of same nature in different domains, the solution can also be applied to other domains with minimal level of customization. Below are few examples explained where the solution can be used.

 

Retail Distribution – The solution optimizes the routes generated for the delivery people based on the commodities to be delivered and also the capacity of commodities the truck/container can accommodate

 

NGOs & Schools – This solution helps the NGO/schools to pick up the students from various destinations and assemble them at a common place, by preparing the routes and allocating buses/vans as required for each route

 

Cab pickup and drops for organizations – This solution helps organizations with optimized routes for commuting their employees

 

Further…

Though this was more on the architecture, design aspects, and the solution itself, look out for the next blog on more dev friendly how-to on building a simple application applying the architecture described in this blog. See you soon…

 

Co-Authors:

Syed Aleemuddin Noor

Thamizharasan Mohan


Hola, everyone! My name is Gek and I work for SAP Product Support in SAP UK office. This year’s SAP Month of Service has a very special meaning to me. Lucky me gets to spend it in Bogota, Colombia with eleven of my SAP colleagues all over the world. As one of these twelve SAP employees form the “Bogota Orchids” of SAP Colombia, Bogota 2015/2016. We devote our month of service 2015 through Social Sabbatical to deliver a global social impact. There were lots of field trips for some of us.

I belong to Fundacion Capital Team (Gek-Hui.Yeo (SAP UK), Georg Fischer (SAP Germany) and Daniel Lee SAP Canada).

Our Month of Service 2015 picture at SAP Colombia Office.(From left, Georg, Me and Daniel). Look at how the awesome Colombia food has given us glorious body figures

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Below is our team's picture(Left is Daniel, Me, Georg on the right) celebrating a FundaK project, Little Big Money 2nd year old birthday. You can read about LBM here. http://ww.givetocolombia.org/


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SOLE team which comprises of Fatimah Abdullah(SAP USA), Rene Wirthmann(SAP Germany) and Diviya Palakshaiah Maelmath (SAP India) kindly graciously invite us to their SOLE session and let my team with one field trip interacting with the local community.

Steffen Kress (SAP Germany), Sabrina Armbruster (SAP Germany) and Sheri Schaaf (SAP USA) form the Genesis Team.

Gerda Slagter (SAP Netherlands), Michal Zezula (SAP Czech Republic) and Srikanth Rajamani(SAP USA) looks after the PSF -Seed of Confidence client organization.  Below is our group photo enjoying a nice lunch in Bogota, Colombia.(Starting from left is Steffen, me, Daniel, Fatimah, Divi, Srikanth, Sheri, Georg, Michal, Rene, Gerda, Sabrina).

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We started off as colleagues but ended as friends at the end of this life-changing social sabbatical in Colombia. The social motivation for our clients binds us together in these highly intensive four weeks as someone mentioned like an adult summer camp. All of us have over-delivered our scope of work (SOW) for our client organizations. All the Bogota Orchids have shared with me a piece of themselves and I share a piece of mine in these four weeks of comrade bonding. From sapitors(in espanol sound like frogs), we have become the bees as in the Fundacion Capital, spreading the financial inclusion influence to impact 25 million people in extreme poverty by 2020. Working through organization restructure, strategy planning, we stretched our scope of work to help the evolution from a NGO to a social enterprise. In just three weeks we took the necessary steps to deeply understand how the organization worked, and derived from that, their strengths and weaknesses. We devoted most of their time to work intensively in providing the necessary recommendations for the organization to grow healthy. Looking back, seeing how we been trained and built up for this social sabbatical challenge was an amazing leadership and cross-cultural trainings. On Friday 30 October 2015, we ended our last working day with a bang from delivering our final presentations in SAP Colombia. You can catch up more through our individual teams’ blog posts.


https://bogotaorchids.wordpress.com/

http://teamsole-sosa.blogspot.com.co

http://socialsabbaticalcolombia.blogspot.com

https://www.facebook.com/SocialSabbaticalColombiaforGenesis

Hope you all enjoy reading and being part of our adventures!

Un Abrazo,

Gek

"What did you sacrifice to be here today?”, asked Lain Hensley of Odyssey Teams to our group of around 150 SAP Academy Associates in Palo Alto. The gym, going out to dinner, and preparing for our Friday demos were some answers from the group. It wasn't until later that we learned this sacrifice was actually an investment.

 

Our big project for the day came with vague instructions. We grouped into 40 teams to build a prototype for a customer present. Without knowing exactly what we were building or who we would be presenting to, we collected our respective boxes numbered 1 through 40. Once we started to remove components from the box we realized that we would be assembling bikes. During the build, my team discovered that we didn't have all the tools for the job. This forced us to approach other teams, check their progress, and swap tools and advice on certain assemblies. In those moments, 40 individual teams were converted into a single network of partners.

 

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Once all the bikes were assembled, Lain regrouped the audience. He asked if we were ready to present to our customers. Still a bit frazzled from the builds, we collected ourselves and prepared for the reveal. He then welcomed our customers into the room. A row of students from St. Elizabeth Seton School walked into the room. The students, ranging from kindergarten to eighth grade, came from low-income families in East Palo Alto. There was no end to their excitement when they found out that the new bikes were for them.

Looking around the room, I was brought back to when I got my first bike. At that age, it isn’t about the bells and whistles. It’s about the ultimate source of freedom. I am glad that we worked through our complex task to give them that gift.

 

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Once the room settled and the students left with their new bikes, Lain asked his question again, “What did you sacrifice to be here today?” Before we could answer his question, another question appeared in a keynote, “What was your ROI?” This was the moment that we realized our sacrifices. Our time that day was an investment that provided deserving students with something they would never forget.

As the event wrapped up, we were all asked to write a reflection on the day. I wrote down the simple message that I received that day: “Regardless of the complexities or frustrations that come out of the task at hand, always put forth your best work. Your efforts can change someone’s life.”

In October, SAP volunteers moved in on Next Move Sacramento as part of Month of Service.

 

I was thrilled to be the volunteer ambassador for this event in my town of Sacramento, and even happier to see the number of volunteers we enlisted, not only from SAP, but also from one of our key customers at the State of California – the Department of Water Resources.

Next Move Sacramento’s helps homeless people find self-sufficiency. They are unique in Sacramento as the only shelter that takes families. Their services include providing individual success plans, self-sufficiency workshops and groups on living skills, parenting, budgeting, housing, health and mental health care, housing relocation assistance, employment readiness and community support services. Next Move’s shelters, temporary housing and permanent housing, bolstered by an ever-growing list of services, continue to make visible and measurable changes in people’s lives.


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Our group of volunteers built an outdoor chalkboard with shade structure, a covered and fenced-in sandbox, and several ground-beautifying structures[SS1] .

This was a great opportunity to make an immediate and visible difference to a space used by people everyday, offering them a better experience. Working through the day outdoors also helped us come together as a team that would not be possible in office space.

 

Everyone is already talking about how they look forward to contributing in next year’s Day of Service in Sacramento!

SAP was invited to talk to students taking part in the BEAM program. This is a program that teaches students how mathematics applies in the real world through business applications at Gunn High School in Palo Alto. 

 

I didn’t hesitate for a moment to grab this opportunity to go back to school and meet the bright minds of Palo Alto GUNN High School.

 

Later I realized it’s been more than 15 years since I completed my high school. So I didn’t know what would resonate well with Generation Z (Post-Millennials). I decided to place my bet on sports.  

 

As students were interested in understanding how to analyze data to make good business decisions, I decided to show some of the work we did with the San Francisco 49ers Football Team.

 

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I explained to the group how SAP helped General Manager and Scouts of SF 49ers to efficiently assess and compare players with the help of analytics.  I also met with the CEO, CFO & CMO of BEAM program. They were all students of GUNN high school. I was amazed to see that BEAM has put in a corporate structure for the program to allow students to learn entrepreneurship. 

 

A student wrote to me later expressing interest in analytics and statistics. The student wants to pursue a career in sports and asked if its ok to email questions about sports analytics. This made me smile as I realized sharing knowledge could inspire people. 

 

If you share your property or wealth with someone, your net value diminishes.  But, if you share knowledge with someone, knowledge gets multiplied.

 

Thank you SAP for fostering the culture of giving back to the community.

 

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