Sp02 ( Service Pack 2 ) is the first major release ( RTC: 30 June, 2014 ) after we launched the solution in November last year . As communicated in our solution roadmap, the release coincides with end of ramp- up program for SAP Multichannel Foundation for Utilities( SAP MCF ) after the first ramp-up customer went live with the solution. The solution is now GA ( Generally Available) meaning it is now ready for shipment without any restrictions. Some of the key highlights of Sp02 release:
- Many NEW self-services scenarios have been added ( Refer to the figure below ) and many more are planned ( Refer to the planned scope of Sp03 release)
Click on image to enlarge
- ISU only deployment possible: With Sp02, it is also possible to use SAP MCF with only ISU as the backend business system
Click on image to enlarge
- Enhanced Error handling, performance improvements based on continuous customer feedback from ramp up and co-innovation customers
- Sizing guide published ( http://service.sap.com See the Guide under Products > Performance and Scalability > Sizing > Sizing Guidelines > Industries )
- Enhanced product documentation published ( SAP Multichannel Foundation for Utilities – SAP Help Portal Page)
We are keen to hear your feedback, to know about features you feel are missing or you would like to see in future releases. Just as information, Sp03 is around round the corner, planned to be released in Q3/2014* ( *subject to change). Do check out the planned scope for SP03 release.
Have a look at other blogs on the same topic.
I am looking forward to your comments.
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