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Banking Evolution: Retail Banking 2015

This supplement of The Banker contains 4 contributions: 1. Interview with Thomas Balgheim (SAP Head global LoB Banking) on the inovation and efficiency progress banks amde and the expertation of the market 2. A desciptionb of service channels and service provisioning as to be expected by 2015 3. Smart cards and payment processing 4. The new world of China retail banking described from China as well as from international banks and banking market

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