Process for Reporting Abuse

Blog Abuse

If you encounter abuse in a blog, click on “Report Abuse”.

A popup window will appear.  Choose from the abuse types via the pull down menu.  Note that current options are General Abuse, Profanity, Explicit Content, Impersonation, Harassment, Slander, Racial Abuse, Religious Abuse, Spam, Private Information.  We are considering modification of these categories in a future release.  These are provided as Jive “out of the box” functionality.

You can also type a note in the popup window that the moderator will see when s/he looks at the notification. When you are finished with the note, click on “Report Abuse”.

An abuse notification will be sent to the moderator of the space, and to all global moderators.  Moderators will review the notification and determine whether the content is actually abusive. If they determine abuse has occurred, the content will be hidden from all regular members, and viewable only by moderators with a label stating that it is abusive.  All points awarded for the content will be removed.

If the content is determine not to be abusive, it will be reinstated with no points lost.  The member who reported the abuse may not report abuse on the same document a second time.

Document Abuse

If you encounter abuse in a blog, click on “Report Abuse”.  The process is the same as that for a blog. (see above)

Discussion Abuse

If you encounter abuse in a discussion, click on “Report Abuse”.  The process is the same as that for a blog.  (see above)