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Resolve "Sorry, your browser/program is not supported by Web Dynpro" for IE 9/10/11permanently or temporarily

It has been noticed that SAP WebDynpro Java usually does not support latest versions of Microsoft Internet Explorer. This document will help you run your SAP Web Dynpro Java Applications quickly on IE 9/10/11 even after getting "Sorry, your browser/program is not supported by Web Dynpro!" message. You will be able to fix the problem temporarily and permanently as well.

 

Applies to: Tested for 7.01 but applies to other versions (till 7.4) as well.

 

Prerequisites

The users should have knowledge of developing, building, deploying and running Web Dynpro Java Applications.


Outcome

Developers getting a "Sorry, your browser/program is not supported by Web Dynpro!" message while working with IE will be able to run their Web Dynpro Java Applications on IE 9/10/11.


Problem

Developers getting a "Sorry, your browser/program is not supported by Web Dynpro!" message and not able to see their developments running in the browser.

 

sorry.jpg

NOTE : http://<hostname>:<port>/webdynpro/resources/sap.com/tc~wd~dispwda/global/noclient.htm is definitely not the URL of your Web Dynpro Java and is actually the static URL of the error page.

 

 

Permanent Resolution

SAP has added support for all browsers and new versions of Internet Explorer eventually in higher versions and service packs. Please visit the following links to visit the Product Availability Matrix (PAM) to plan upgrades with the SAP Basis Team. Please note that you need SAP Marketplace (SMP) credentials to access the following links.

 

Details for Product Version SAP NETWEAVER 7.0

https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/support/pam/pam.html?smpsrv=https%3a%2f%2fwebsmp207%2esap-ag%2ede#ts=1&s=&filter=&o=most_viewed%7Cdesc&st=l&rpp=20&page=1&pvnr=01200615320900001250&pt=g%7Cd

 

Details for Product Version SAP EHP1 FOR SAP NETWEAVER 7.0

https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/support/pam/pam.html?smpsrv=https%3a%2f%2fwebsmp207%2esap-ag%2ede#ts=2&s=&filter=&o=most_viewed%7Cdesc&st=l&rpp=20&page=1&pvnr=01200314690900000866&pt=g%7Cd

 

Details for Product Version SAP EHP2 FOR SAP NETWEAVER 7.0

https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/support/pam/pam.html?smpsrv=https%3a%2f%2fwebsmp207%2esap-ag%2ede#ts=3&s=&filter=&o=most_viewed%7Cdesc&st=l&rpp=20&page=1&pvnr=01200615320900003225&pt=g%7Cd

 

Details for Product Version SAP EHP3 FOR SAP NETWEAVER 7.0

https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/support/pam/pam.html?smpsrv=https%3a%2f%2fwebsmp207%2esap-ag%2ede#ts=4&s=&filter=&o=most_viewed%7Cdesc&st=l&rpp=20&page=1&pvnr=01200314690900002470&pt=g%7Cd

 

Details for Product Version SAP NETWEAVER 7.3

https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/support/pam/pam.html?smpsrv=https%3a%2f%2fwebsmp207%2esap-ag%2ede#ts=2&s=&filter=&o=most_viewed%7Cdesc&st=l&rpp=20&page=1&pvnr=01200314690900002540&pt=g%7Cd

 

Details for Product Version SAP EHP1 FOR SAP NETWEAVER 7.3

https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/support/pam/pam.html?smpsrv=https%3a%2f%2fwebsmp207%2esap-ag%2ede#ts=0&s=&filter=&o=most_viewed%7Cdesc&st=l&rpp=20&page=1&pvnr=01200615320900005175&pt=g%7Cd

 

Details for Product Version SAP NETWEAVER 7.4

https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/support/pam/pam.html?smpsrv=https%3a%2f%2fwebsmp207%2esap-ag%2ede#ts=1&s=&filter=&o=most_viewed%7Cdesc&st=l&rpp=20&page=1&pvnr=67838200100900005868&pt=g%7Cd

 

Temporary Resolution / workaround

STEP 1: Developers first need to find the correct URL of their Web Dynpro Java Application.

How to get the correct URL, potential options -

  • Ask the correct URL from your colleague
  • Run the application from NWDS on some other desktop having an older version of the IE
  • Run the application on some browser e.g. Mozilla Firefox or Google Chrome
  • In case you want to find the URL from some other Desktop not having NWDS installed on it, run the application on some other desktop by going to Server Homepage -> Web Dynpro Tools -> Deployed Content -> <Search your Project> -> Applications -> <application name> -> Run.

 

NOTE: You Web Dynpro Java Application URL should look something like this

             http://<hostname>:<port>/webdynpro/dispatcher/local/TestProject/TestApp?SAPtestId=5

 

STEP 2 : Go to IE F12 developer tools

a1.jpeg

 

STEP 3: Set the Browser mode to IE 9 Compatibility View

a2.jpg

 

STEP 4: Set the Document Mode to Quirks Mode

a3.jpg

 

STEP 5: Set the user agent string to Default

a4.jpg

 

Resolution

Now put the URL found in step 1 in the browser and hit the enter button. Developers should be able to see their applications running fine in the IE 9 browser.

 

a5.jpg

 

Abbreviations

NWDS - Netweaver Developer Studio

IE - Internet Explorer

WDJ - Web Dynpro Java

MS - Microsoft

 

Related Content

SCN Thread

Microsoft Thread

SAP Note 1602569

 

 

 

 

 


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