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Operations Announcements

Current Status of our environment offerings:

Environment
Status
30 Day Free Trial ( Cloudshare ) : Operation is normal.
AWS InstancesOperation is normal.

 

 

 

Hello everyone,

this document is intended to notify you about the current status of the developer center, planned downtimes and any other issues of operational matter. We try to post upcoming events as soon as we know. If you want to be up to date on what is going on feel free to subscribe to the document

 

DateIssueStatus
April 26, 2013The ERP system will be offline for 6 hours starting at 10:00am PST.Completed
April 22 2013The ERP system is currently down again. It appears that somebody that is a consumer of the system is writing a lot of data into the database. We working on a fix but urge everyone to use the system bearing in mind that it is in fact a shared system and meant for everyone to enjoyCompleted
April 5 2013SUP 2.2 avaiable on the environmentCompleted
March, 25, 2013ERP system is currently not reachable. Working on a fix.resolved
March, 18, 2013We are currently working hard on making SUP 2.2 SP2 available on the developer center and hope that we have it out very soon.  Completed
March, 12, 2013

SAP IT has scheduled Datacenter maintenance for Friday March
15th 5:00pm PST to Sunday March 17th 2013 6:00pm PST. During that time the ERP
system that comes with the 30 Day Free Trial of SUP will not be available. Your
access to Cloudshare and your own SUP server will however not be affected.

Completed
Feb, 20, 2013Throughout the next 2 - 3 days the password reset URL to reset your password on the ERP system of the 30 day SUP trial might not be available due to network changes. If you need to change your password please send an email to devcenter@sap.com. The rest of the enviornment is not affected by the network changes.resolved
Feb, 11, 2013The sign up pages for the AWS Instances are broken at the moment. We are working hard to resolve this issue.resolved
December, 17, 2012

We are currently experiencing an issue with the 30 day SUP Test and Trial resulting in invitation is being delayed. We are working hard to find the root cause and will post and update as soon as we fix it. We appreciate your patience.

resolved
October 9,2012

we are experiencing problems with the AWS sign up process for the SUP Developer Edition. We have reports where people get error 503 "Service Unavailable" when trying to register. We have identified the root cause of the issue and we are trying to fix it as soon as possible.

resolved
October 30, 2012Updates SUP Server and Mobile SDK to 2.1.3 Patch 2. Please have a look at http://scn.sap.com/docs/DOC-32883 before reverting to this image to understand what the new Snapshot is all about.New Snapshot
avaiable
October 24, 2012SAP It has scheduled a downtime for thier datacenter which might affect accessiblility of the ERP backendsystems from Friday October 26th 5:00pm PST to Monday 29th 8:00am PST. The use of your SUP server on the cloudshare environment however is not affected by this downtime.Completed
August 24, 2012SUP Image Creation currently fails in all AWS regions. We are working on resolving the problem as fast as possibleResolved
August 22, 2012

We have found the problem with the BlackBerry 9800 Simulator on the 30 Day Trial environment to be the MDS of BlackBerry. We have updated
the MDS to the newest version and now the BB Sim connects again to the SUP Server. A new Snapshot is available for all users of the 30 day trial. When you log into Cloudshare you are notified about the new snapshot being available and you can choose to revert to it. Please keep in mind if you do so that you will lose all personal projects and things that you have created in the meantime. Make sure
that you have a save backup of this somewhere before doing so.

Resolved. A new snapshot is available for you inside Cloudshare
August  21, 2012For a reason currently unknown to us the BlackBerry 9800 simulator on the 30 Day Trial cloud hosted environments does not connect correctly to the SUP server any more. We suspect this is the case because of some automated Java Update. We are currently looking into this and hope to be able to provide a new Snapshot with a working BB simulator.Resolved.
August 17 - 19, 2012From Friday August 17th 5:30pm PST to Sunday August 19th 11:30pm PST the ERP backend system will not be available due to maintenance issues on the Power Lines of the Datacenter hosting the system. Cloudshare Services will not be affected by it and you will be able to use your Cloudshare hosted SUP environment during that time.Complete

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