My scenario is I am forecasting for 12 periods using past 12 periods data using weighted moving average.
I have a situation wherein i need to decrease the forecasted quantity by 25% for a particular customer during or after a forecasting run.
This is because currently the forecast is calculated high because of the nigh historical data and now the customer has shut down many operations resulting in low demand.
I tried with Trend dampeneing but dont know how to use it with Weighted moving average.
Need experts help and advice on this.
Thanks in advance