This is document explains how to troubleshoot the issue if BO server is not sending the emails when we configure the job server to send the email sent to
mail -addresses if enable notification is on while scheduling the reports.
Below steps will ensure there is a connectivity between BO Server and SMTP Server via command Prompt.
First send an email through the command line to verify connectivity from the Enterprise server.
Below steps should be done from the BusinessObjects Server (if distributed environment, should be done from server where the Job Server is located).
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