Actions assignment block in Interaction record.

[Former Member]

Hi,

Requirement : Enhancement in which  Actions are needed to build in Interaction record in UTIL_IC agent.

Design  :

UI Component :  GSACTIONS

View :  GSACTIONS/Actions

Enhance this view in your enhancement set. redefine the method set_view_group_context and add the code

IF IV_PARENT_CONTEXT IS INITIAL.
      CREATE OBJECT ME->VIEW_GROUP_CONTEXT TYPE CL_BSP_WD_VIEW_GROUP_CONTEXT.

      VIEW_GROUP_CONTEXT->SET_VIEW_EDITABLE( ME ).
    ELSE.
      ME->VIEW_GROUP_CONTEXT = IV_PARENT_CONTEXT.
    ENDIF.

now got to component ICCMP_BT_ACT.

create a component usage for the GSACTIONS/Actions. Please note standard have already exposed the required view in GSACTIONS. once you have created the component usage go to component structure browser and create an overview page. I created an overpage because action AB contains some important fields in it view and all ae required to be visible completely on view. Adding it in ICCMP_BT_ACT/ActViewSet would have added it to the area between notes and notes log which would have not displayed all fields.

So create an overview page. Assign the ICCMP_BT_ACT/ActViewSet and component usage view

Now build one custom controller with model nodes for BTadmiH and ACIActionContext and bind the first one with component controller.

Create the ON_NEW_FOCUS for ACIACTIONCONTEXT and add the code

entity ?= focus_bo.
    TRY.
        lv_collection = entity->get_related_entities(
               iv_relation_name = 'BTHeaderAction' ).

      CATCH cx_crm_genil_model_error.
*       should never happen
        EXIT.
      CATCH cx_sy_ref_is_initial.
    ENDTRY.
    me->collection_wrapper->set_collection( lv_collection ).

BTHeaderAction relation is used to get the object id.

Now go to your component controller and redefine it and in wd_usage_initialize bind the nodes with usage name with the code

WHEN 'ScheduledActions'.

        IV_USAGE->BIND_CONTEXT_NODE(
                    IV_CONTROLLER_TYPE  = CL_BSP_WD_CONTROLLER=>CO_TYPE_CUSTOM
                    IV_TARGET_NODE_NAME = 'ACIACTIONCONTEXT' "#EC NOTEXT
                    IV_NAME             = '/PES/ICCMP_BT_ACT/CuActionCuco' "#EC NOTEXT
                    IV_NODE_2_BIND      = 'ACTIONCONTEXT' ). "#EC NOTEXT

        IV_USAGE->BIND_CONTEXT_NODE(
                    IV_CONTROLLER_TYPE  = CL_BSP_WD_CONTROLLER=>CO_TYPE_CUSTOM
                    IV_TARGET_NODE_NAME = 'BTADMINH'        "#EC NOTEXT
                    IV_NAME             = '/PES/ICCMP_BT_ACT/CuActionCuco' "#EC NOTEXT
                    IV_NODE_2_BIND      = 'PARENTNODE' ).   "#EC NOTEXT

here we need to understand that we are taking into consideration custom controller so for GSACTIONS also we have to take the same. once nodes are bound,

in connect_nodes of CTXT class , create the handler fro focus_bo.

COLL_WRAPPER = ME->BTADMINH->GET_COLLECTION_WRAPPER( ).
    SET HANDLER ME->ACIACTIONCONTEXT->ON_NEW_FOCUS
                FOR COLL_WRAPPER ACTIVATION IV_ACTIVATE.

After this in order to rename your overview page add the code :

LR_ENTITY = ME->TYPED_CONTEXT->BTADMINH->COLLECTION_WRAPPER->GET_CURRENT( ).
    CHECK LR_ENTITY IS BOUND.
    OBJECT_ID = LR_ENTITY->GET_PROPERTY_AS_STRING( IV_ATTR_NAME = 'OBJECT_ID').
    PROCESS_TYPE = LR_ENTITY->GET_PROPERTY_AS_STRING( IV_ATTR_NAME = 'PROC_TYPE_DESCR').
    CONCATENATE PROCESS_TYPE ':' OBJECT_ID INTO TITLE.

    IF OBJECT_ID IS INITIAL.

      DESCRIPTION = CL_CRM_UIU_BT_TOOLS=>GET_TITLE_HEADER( LR_ENTITY ).
    ELSE.
      DESCRIPTION = TITLE.

    ENDIF.

You will be getting your desired result as shown below :

Thank you.

Regards,

Vishal