Spare Part Return - Project Stock Order and Service Order

[Former Member]

In the below document i would like to cover how to perform spare part return in service order and return in project stock order.

1. Return scenario in Project Stock Order

2. Spare Part Return in Service Order

Return scenario in Project Stock Order Scenario

A) Consumption at Site

If you are not consuming the full quantity but returning the allocated quantity , you need to perform the goods movement as shown below by providing all mandatory information.

Provide target logistics area ID

Finish the goods movement

B) Pick-up Scenario

The return scenario is very similar to consumption at site scenario.

Note : Earlier you would have made actual good issue (with or without task) from delivery proposal view to a logistics area which has the logistics use Movable Storage. You have move the stock from the same to LOA of your choice

C) Pre-delivered Stock Scenario

First we will have to un-tag the particular product which was delivered earlier from the project and then perform the normal part return.

Path : Physical inventory ----> Change of Pre-delivered stock

Note : At the end of this activity stock type 'Pre-Delivered' will be removed.

Then perform a normal part return notification using the following option

note : This New parts return notification is available if service is scoped in business configuration.

Spare Part Return scenario in service Order scenario

This scenario is not required/not supported in service order created at 'Own Service Center' and 'Supplier Service Center'.

But this is only required/supported in on-site service order

In the stock overview we can see the pick-up stock and pre-delivered stock in stock overview as shown below for on-site service order.

Pick-up Scenario

Earlier you would have made actual good issue (with or without task) from delivery proposal view to a logistics area which has the logistics use Movable Storage. You have move the stock from the same to LOA of your choice

Pre-delivered Stock Scenario

Unlike project stock order scenario, you don't have to un-tag pre-delivered first but rather create a new parts return notification directly as shown below

Once this is consistent proceed with warehouse request creation, task to complete the return delivery.