CRM and CX Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
cancel
Showing results for 
Search instead for 
Did you mean: 
patricia_kellner
Participant

You find questions and answers to the following topics:

1.       What needs to be considered for the sizing of SAP Hybris Marketing or SAP S/4HANA Marketing Cloud?

Answer: The proper sizing for SAP HANA memory and CPU, as well as for the SAP NetWeaver ABAP Server memory and CPU, is key to success.

Find the sizing guide with more details here: 
http://help.sap.com/mkt.

The sizing guide also contains the link to an Excel template for a quick CPU sizing for Segmentation and a quick memory sizing for SAP HANA based on business questions such as "How many contacts do you have?" or "How many emails do you want to send?".

For SAP S/4HANA Marketing Cloud, the same excel table can be used to estimate the memory required. Different tiers determined by SAP HANA memory needs can be subscribed to.

2.       Can I install SAP Hybris Marketing on any database and access SAP HANA using a secondary database connection?

Answer: SAP Hybris Marketing on-premise runs on an SAP NetWeaver ABAP server with the SAP HANA database as the primary and single database.


3.       Do I have to set up HTTPS?

Answer: You have to set up HTTPS, since SAP Hybris Marketing does not allow HTTP calls for security reasons.


4.       Do I have to set up a Web Dispatcher?

Answer: You have to set up a Web Dispatcher, since SAP Hybris Marketing on-premise integrates SAP NetWeaver ABAP server, SAP HANA, and potentially other solutions such as SAP Cloud for Analytics.


5.       Do I need to set up a BW client? Do I have to set up the BW client for all solutions? Can I use a BW client in another system?

Answer: You have to set up a BW client in your SAP Hybris Marketing on-premise system regardless of the SAP Hybris Marketing solution you have licensed. The application uses operational data provisioning (ODP) to directly access SAP HANA information models. For ODP, you only need to perform minimal configuration of the BW in your application system. You do not need to set up a Data Warehouse. Replication of the data to a BW system is not necessary.


6.       Is it possible to share the SAP HANA database between SAP Hybris Marketing and other applications such as SAP ERP, SAP CRM or SAP CAR?

Answer: Yes. SAP Hybris Marketing can be co-deployed with SAP ERP, SAP CRM, SAP CAR, or SAP BW. Details can be found at https://uxexplorer.hana.ondemand.com/_item.html?id=11181#!/overview


7.       Is it possible to share the SAP HANA database between SAP S/4HANA Marketing Cloud and other applications such as SAP ERP, SAP CRM or SAP CAR?

Answer: No, this is not possible, since database integration does not work across cloud and on-premise solutions. However, a number of open OData interfaces offered by SAP S/4HANA Marketing Cloud enable integration with other applications.


8.       Is it possible to share the SAP HANA database between SAPHybris Marketing and SAP Cloud for Customer (C4C)?

Answer: No, this is not possible, since database integration does not work across cloud and on-premise solutions. However, a number of open Odata and Web service interfaces offered by SAP Hybris Marketing and SAP C4C enable integration through SAP HANA Cloud Integration (HCI) or SAP NetWeaver Process Integration (PI).


9.       Is it possible to share the SAP HANA database between SAP S/4HANA Marketing Cloud and SAP Cloud for Customer (C4C)?

Answer: No, this is not possible, since database integration does not work across public cloud solutions. However, a number of open Odata and Web service interfaces offered by SAP Hybris Marketing and SAP C4C enable integration through SAP HANA Cloud Integration (HCI).


Do I need to install SAP NetWeaver to get SAP Hybris Marketing on-premise up and running?

Answer: Yes. The complete installation is described in the Installation and Configuration Guide at http://help.sap.com/mkt

(https://websmp107.sap-ag.de/~sapidb/012002523100001842412016E/)


What is the architecture of SAP Hybris Marketing?

Answer: A description of the architecture can be found in the Installation Guide at http://help.sap.com/mkt in the chapter 2, "Technical System Landscape".


Why should I use SAP Data Services software instead of a competitor's product?

Answer: We deliver predefined content to load data into SAP Hybris Marketing.


Why do I need to use SAP Data Services instead of SAP Landscape Transformation services?

Answer: You can use SAP Landscape Transformation to load your data from SAP Business Suite software (SAP ERP and SAP Customer Relationship Management applications) into the SAP HANA database. With SAP Data Services you can also load third-party data or legacy data and social media data(using public API from Twitter and Facebook) into SAP HANA.


Which deployment scenarios are supported by SAP Hybris Marketing??

Answer: You can set up SAP Hybris Marketing with:

·      Only 3rd party data, no SAP data

·      Data replication via SAP Landscape Replication Transformation Server (SAP LT) from SAP ERP and SAP CRM

·      Shared data via shared SAP HANA of either SAP CRM or SAP ERP system or other SAP application.

For details, refer to the installation guide at http://help.sap.com/mkt-> Installation and Upgrade Information -> Installation Guide, chapter "Deployment Scenarios".


Which SAP ERP and SAP CRM tables are replicated into SAP Hybris Marketing?

Answer: The list of tables that are used in standard SAP Hybris Marketing can be found in the appendix of the installation guide at http://help.sap.com/mkt-> Installation and Upgrade Information -> Installation Guide.

11 Comments