Business Process Platform for Public Sector

Government agencies are faced with the unprecedented challenges of serving many stakeholders. They must deliver innovative services that meet the needs of employees, constituents, and business partners while simultaneously striving to reduce costs and optimize limited personnel and funding resources. They have to manage increasingly complex business processes to the satisfaction of various internal and external constituents - while improving return on taxpayers' money.

The Public Sector solution map, below, lets you explore the services available for your industry. By drilling down in the solution map, you can navigate from core industry processes to details about related enterprise services.

Public sector agencies must combine adaptable technology solutions with flexible business processes to meet the everchanging needs of constituents and other stakeholders. With a business process platform enabled by the SAP for Public Sector solution portfolio, you can work collaboratively with other agencies and organizations, create new and innovative business processes, and leverage an enterprise service-oriented architecture (enterprise SOA) to increase service responsiveness.

Related Areas

Explore which enterprise services work for your Public Sector industry

Constituent Services - Standardized Permit Scenario

Discuss your topics in the Enterprise Services Wiki

Business Process Platform Use Cases

Creating a Funds Management Program
The handling and maintenance of accounting structures of a government agency is usually the responsibility of a central department. However, changes or enhancements of the accounting structures are usually triggered by employees working in a specific department. This use case describes how you can easily request the creation of a new Funds Management Program and streamline the application process.

For more information on additional use cases that can be deployed on the Business Process Platform, see the Enterprise Services Wiki page.