SAP Discovery System for Service-Oriented Architecture - Additional Services

The SAP Discovery system for Service-Oriented Architecture (SOA) is a preconfigured and preinstalled SAP landscape for innovation and exploration. It offers a unique opportunity for you to create prototype applications using preconfigured, prepopulated software that is as familiar as your own SAP applications. Since the components in this system span the SAP ERP application and the SAP NetWeaver® technology platform, the SAP Discovery system demonstrates how a true heterogeneous landscape can be integrated and managed by SAP software. This is an ideal tool for evaluating composite applications within the comfortable context of your own businesses and industries. There is no better way to start on the road to a full SOA implementation easily and economically. For further information regarding the Discovery System please contact us at discoverysystem@sap.com.

• Test-drive SOA in your business environment without disruption.
• Enable hands-on experience with practical examples of SOA implementations.
• Interact with solutions using the most advanced business process technologies - SAP ERP, SAP NetWeaver, master data management, business intelligence, interactive forms, governance, risk and compliance (GRC) and many more.

For more information about the SAP Discovery system for SOA and the Component List: Solution Brief, SAP Discovery System Component List

• SOA Proof-of-Concept on the Discovery system
  Using the SAP Discovery system for SOA, as well as the optional use of the SAP NetWeaver® Composition Environment offering, the service develops a prototype composite application that supports a customer's business processes to demonstrate how efficiently the principles of SOA can be applied to address the needs of the business.
  Proof-of-Concept
• Discovery system for SOA workshop
  The SAP Discovery Workshop for SOA provides guidance in the areas of general SOA principles and practices, as well as SAP-specific processes and solutions for SOA. The session will include a live demonstration of SOA supported by SAP technology using the SAP Discovery System software for SOA.
  eSOA Workshop

For further information regarding the Discovery System Services please contact us at discoverysystem@sap.com.

• Deployment Service for Maintenance Collaboration
  This scenario covers identification, planning and execution of maintenance of technical systems. This functionality is important because the completion of maintenance activities is key to restoring equipment systems to operational fitness and ensuring that they are configured properly to meet operational requirements. Some or all of the activities in the process could be contracted out to a service provider.
  Maintenance Collaboration
• Deployment Service for Customer Service Execution
  This scenario enables users from such varied manufacturing sectors as industrial machinery and components, high tech, and durable consumer products to streamline the execution of services provided to their customer base. Processing of service requests, orders and confirmations can be greatly accelerated.
  Customer Service Execution
• Deployment Service for Inventory Lookup
  This scenario shows how a customer or employee can use the Inventory Lookup Enterprise Service to perform real time query for stock of a specific product in the inventory (also available for mobile devices).
  Inventory Lookup
  
• Deployment Service for Sales Order Tracking
  This scenario supports companies in dealing with customer inquires about the delivery status of a complete sales order or for a certain material. To answer the delivery status inquiry, the sales representative will be provided with an overview of the corresponding fields containing the status information from the different logistical business documents involved and even information coming from business partners (carrier, supplier).
  Sales Order Tracking
• Deployment Service for 8D Complaint Handling
  The service consists of a ready to run and deployable composite application and a related consulting implementation service. The aim of the new composite for the 8D process is to provide an easy-to-use layout for the 8D process. It should enable different users involved in the complaint handling during an 8D process to enter all necessary data and findings that will be used both internally and for transmission to the customer.
  8D Complaint Handling
• Deployment Service for "Return Merchandise Authorization" Composite Application
  This service improves the returns process by managing return authorizations. The service is a time and material offering for a composite application implementation.
  Return Merchandise Authorization
  
• Deployment Service for Dealer Returns Handling
  The service enables untrained users to handle returns by ensuring fraud detection at the same time. There is reduction of unrecognized frauds in return handling and reduced overall costs of fraud due to higher visibility and data consistency and increased process efficiency and productivity.
  Dealer Returns Handling

For further information regarding the Packaged Composite Application services please contact udo.hannemann@sap.com.