0 Replies Latest reply: Feb 23, 2011 3:01 PM by Siva Srinivas Reddy RSS

Issue when sending email from CRM Web UI

Siva Srinivas Reddy
Currently Being Moderated

Hi All,

 

We are trying to send emails from Web UI. In Marketing manager BP role, we select "Mail forms" and send out the email.

 

In SCOT tcode, we can see the email stuck in "in transit" state. Also we are not receiving the email. In SOST, the status of the email is "Recipient Is Valid. Delivery Attempted".

 

To test the SCOT, we sent couple of test emails from SBWP tcode and we received them successfully.

 

Has anyone faced this issue before.

 

Regards,

Siva.