We got a requirement to schedule a SAP report through CPS and send the output file to the users. To accomplish the requirement, I have created the Job in SM36 and maintained the Spool recipient and scheduled the job from CPS.
The job is running successfully when I check its status in SM37, but the users are not recieved the emails. Initially we thought that there might be some problem with sending the emails from SAP, but when we run the job manually through SM36 the output file of the program is going to the users. It is not working when I schedule the same job from CPS.
Please share your experience, if you came accross this kind of problem.