Hi Experts,
We have ISA b2b ecom application. Very rarely, Order created by some user ID is replaced as created by WEBLOGIN. As per my understanding WEBLOGIN is the system user id no one will use the WEBLOGIN ID to create the orders. How the system is updating the created by value as WEBLOGIN ID.
1. we have cheked the order change history. History also shows only WEBLOGIN ID (not the USER ID which is used for creating order.)
2. We can confirm that No user is using the WEBLOGIN ID.
3. This is occuring the very rarly .
Can any one have idea about this issue..?
Thanks.
Regards,
Murugan Arumugam.
Hello,
I would guess that the Weblogin user is the JCO user for your application (as set in the XCM) ? . If this is the case if could possible be an issue with the connections been closed. Can you let me know what release and SP level you are currently on.
regards
Is it also possible that the Jco user (WEBLOGIN) is a dialog user with a BP (contact) and someone is testing directly from CRM GUI? In a test and dev system people always do all possible things.
answered
If your shopusers have not enough rights, the ecommerce is switching back to the JCO-User.
Give your shopusers enough rights, then that problem should be solved.
Best regards,
Toni