CRM system is supporting only one sales group to only one sales office, not supported to multiple sales offices.
Per ex : Sales Organization Distribution Channel Division South Sales Office South Sales Group
AJE EX BP S100 S01
AJE EX BP S101 S01
AJE EX BP S103 S01
AJE EX BP S104 S01
AJE EX BP S105 S01
Sales group S01 assigned to sales office S100, but i need to assign my south sales group S01 to different sales offices in South region. in PPOMA_CRM is not supporting for multiple assignment.
Anyone can provide solution for above issue?
Yo have to transfer you org. structure to Enhanced version of the CRM organizational model
Enhanced version of the CRM organizational model. The conversion from the standard version to the enhanced version is performed using the report CRMC_ORGMAN_SWITCH_TO_ENH_MODEL. Multiple assignments in the R/3 sales structure can be represented in the enhanced version of the organizational model. This means an R/3 sales unit (sales organization, sales office, or sales group) can be assigned to more than one R/3 sales unit higher up in the R/3 sales structure. This can be displayed in the CRM organizational model alongside the HR reporting hierarchy. Divisions and distribution channels can only be assigned to sales units.
I have got your point, already done all settings for enhanced.
Under Sales, based on client requirement created as ( N E W S ) regions, under each region made 4 offices.
in SOUTH : OFFICE 1, OFFICE 2, OFFICE 3, OFFICE 4
IN NORTH : OFFICE5, OFFICE 6, OFFICE 7, OFFICE 8
IN EAST : OFFICE 9, OFFICE 10, OFFICE 11, OFFICE 12
IN WEST : OFFICE 13, OFFICE 14, OFFICE 15, OFFICE 16
*BUT SALES GROUPS MAINTAINED ONLY 4 LIKE SOUTH GROUP, NORTH GROUP, EAST GROUP, WEST GROUP.*
IN ENHANSED ORG I HAVE MADE UNDER FUNCTION TAB IN PPOMA_CRM
FOR SALES -
> ASSIGNED SLS ORG & R/3 DIST CHAN, R/3 DIVI
UNDER SALES --> SOUTH ---> ALREADY ORG INHERITED FROM SALES AND
UNDER SOUTH --> OFFICE1 --> IN FUNCTION TAB SALES ORG INHERITED, SALES OFFICE SELECTED AS OFFICE 1 AND CHOOSEN R/3SLSORG, R/3 DISTRCHN, R/3DIVI.
IN THE SAME FUNCTION TAB FOR SALES GROUP SELECTED SOUTHGROUP till THIS ITS WORKING FINE.
PROBLEM IS : -
For Office2 which is also belonged to south region, in Funtion tab inherited the sals org and assigned sales office but sales group i have to select southgroup only again for office2 also.
But system not supported bcoz southgroup already assigned to Office1.
Is there any solution inside PPOMA_CRM or we need to change the hierarchy of my client sales structure?