2 Replies Latest reply: Feb 28, 2012 12:34 PM by Guest RSS

CRM ORG is supporting only one sales group to only one sales office,

Currently Being Moderated

Hi Users,

 

CRM system is supporting only one sales group to only one  sales office, not supported to multiple sales offices.

 

Per ex : Sales Organization     Distribution Channel     Division        South Sales Office     South Sales Group

                                     AJE                                 EX                        BP        S100                            S01

                                     AJE                                 EX                        BP     S101                             S01

                                     AJE                                 EX                        BP     S103                             S01

                                      AJE                                 EX                        BP     S104                             S01

                                     AJE                                 EX                        BP     S105                             S01

 

 

 

Sales group S01 assigned to sales office S100, but i need to assign my south sales group S01 to different sales offices in South region. in PPOMA_CRM is not supporting for multiple assignment.

 

 

Anyone can provide solution for above issue?

  • Re: CRM ORG is supporting only one sales group to only one sales office,
    Denis Khveshchenik
    Currently Being Moderated

    Hi,

     

    Yo have to transfer you org. structure to Enhanced version of the CRM organizational model

     

    http://help.sap.com/saphelp_crm40/helpdata/EN/15/fbbb3ee5bf7173e10000000a114084/content.htm

     

    http://help.sap.com/saphelp_crm40/helpdata/EN/32/4473211b7778428efebc865e351cb4/content.htm

     

    Enhanced version of the CRM organizational model. The conversion from the standard version to the enhanced version is performed using the report CRMC_ORGMAN_SWITCH_TO_ENH_MODEL. Multiple assignments in the R/3 sales structure can be represented in the enhanced version of the organizational model. This means an R/3 sales unit (sales organization, sales office, or sales group) can be assigned to more than one R/3 sales unit higher up in the R/3 sales structure. This can be displayed in the CRM organizational model alongside the HR reporting hierarchy. Divisions and distribution channels can only be assigned to sales units.

     

     

    Denis.

    • Re: CRM ORG is supporting only one sales group to only one sales office,
      Currently Being Moderated

      HI Denic,

       

      I have got your point, already done all settings for enhanced.

       

       

      Myside :

       

      Under Sales, based on client requirement created as ( N E W S ) regions, under each region made 4 offices.

       

      in SOUTH : OFFICE 1, OFFICE 2, OFFICE 3, OFFICE 4

      IN NORTH : OFFICE5, OFFICE 6, OFFICE 7, OFFICE 8

      IN EAST :     OFFICE 9, OFFICE 10, OFFICE 11, OFFICE 12

      IN WEST :  OFFICE 13, OFFICE 14, OFFICE 15, OFFICE 16

       

      *BUT SALES GROUPS MAINTAINED ONLY 4 LIKE SOUTH GROUP, NORTH GROUP, EAST GROUP, WEST GROUP.*

       

       

      IN ENHANSED ORG I HAVE MADE UNDER FUNCTION TAB IN PPOMA_CRM

       

      FOR SALES -


      > ASSIGNED SLS ORG & R/3 DIST CHAN, R/3 DIVI

       

         UNDER SALES --> SOUTH  ---> ALREADY ORG INHERITED FROM SALES  AND

       

                UNDER SOUTH  --> OFFICE1 --> IN FUNCTION TAB SALES ORG INHERITED, SALES OFFICE           SELECTED AS OFFICE 1 AND CHOOSEN R/3SLSORG, R/3 DISTRCHN, R/3DIVI.

       

      IN THE SAME FUNCTION TAB FOR SALES GROUP SELECTED SOUTHGROUP till THIS ITS WORKING FINE.

       

      PROBLEM IS : -

       

      For Office2 which is also belonged to south region, in Funtion tab inherited the sals org and assigned sales office but sales group i have to select southgroup only again for office2 also.

       

      But system not supported bcoz southgroup already assigned to Office1.

       

      Is there any solution inside PPOMA_CRM or we need to change the hierarchy of my client sales structure?

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