1 Reply Latest reply: Mar 12, 2012 7:22 AM by Kevin Geary RSS

SAP Service Connection - Host did not respond

Kevin Geary
Currently Being Moderated

I am trying to open a service connection to SAP via the Service marketplace and continue getting Host did not respond error message.

 

The dev_route file shows this:

 

 

 

-


trc file: "dev_rout", trc level: 1, release: "710"

-


 

Wed Feb 08 22:25:58 2012

SAP Network Interface Router, Version 39.3 (SP4)

 

command line arg 0:     saprouter

command line arg 1:     -r

command line arg 2:     -R

command line arg 3:     D:\usr\sap\saprouter\saprouttab

command line arg 4:     -K

command line arg 5:     p:CN=office.xxxx.com, OU=0000715836, OU=SAProuter, O=SAP, C=DE

SncInit(): Initializing Secure Network Communication (SNC)

      PC with Windows NT (mt,ascii,SAP_UC/size_t/void* = 8/64/64)

SncInit(): Trying environment variable SNC_LIB as a

      gssapi library name: "D:\usr\sap\saprouter\nt-x86_64\sapcrypto.dll".

  File "D:\usr\sap\saprouter\nt-x86_64\sapcrypto.dll" dynamically loaded as GSS-API v2 library.

  The internal Adapter for the loaded GSS-API mechanism identifies as:

  Internal SNC-Adapter (Rev 1.0) to SECUDE 5/GSS-API v2

main: pid = 3876, ppid = 0, port = 3299, parent port = 0 (0 = parent is not a saprouter)

reading routtab: 'D:\usr\sap\saprouter\saprouttab'

 

Wed Feb 08 22:27:39 2012

***LOG Q0I=> NiIRead: P=192.168.1.101:61800; L=192.168.1.101:3299: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4931]

      • ERROR => NiIRead: SiRecv failed for hdl 9/sock 284

    (SI_ECONN_BROKEN/10054; I4; ST; P=192.168.1.101:61800; L=192.168.1.101:3299) [nixxi.cpp    4931]

 

running a niping command of

D:\usr\sap\saprouter>niping -c -H /H/192.168.1.101/H/169.145.197.110/H/169.145.197.110

is successful.

 

After 10 unsuccessful service connection attempts the connection is cancelled.

 

Can anyone please help with resolving this issue?

  • Re: SAP Service Connection - Host did not respond
    Guilherme de Oliveira
    Currently Being Moderated

    Hello Kevin,

     

    The Return code 10054 means "connection reset by peer" is a clear indication for a network problem as this error is thrown by the operating system.

     

    On Windows this can be caused by:

    - a physicaly interupted connection (network cable pulled out or a

    defective NIC/switch/bridge/router) or

    - a network timeout caused by a firewall dropping packets (e.g. after an

    idle timeout).

    - a black hole router

     

    I have however seen a case where, the issue occurred due to a problem

    with saprouter.

     

    Can you please check if you see an error similar to the following

    in the Event log:

     

    Faulting application name: saprouter.exe, version: 7100.201.17.47443,

    time stamp: 0x4bfae3ce

    Faulting module name: saprouter.exe, version: 7100.201.17.47443, time

    stamp: 0x4bfae3ce

    Exception code: 0xc0000005

    Fault offset: 0x000000000000c1f3

    Faulting process id: 0xe60

     

    If you see an exception code "0xc0000005" the issue may be related to the bug in note 1486956. Please download the latest version of saprouter and see if this resolves the issue.

     

    Best Regards,

    Guilherme de Oliveira.

  • Re: SAP Service Connection - Host did not respond
    Jaianandh V
    Currently Being Moderated

    Hi,

    Please ensure all the required entries are maintained in the System data before opening the connections.

    For Ex- Hostaname/Ip of the machine, Instance number, SAP Router details Hostname, IP address and port 3299 are maintained under the system tab and not the application server tab.

    In the application server tab, create the App server with details like hostname, ip address and instance number.

     

    Then Sapouttab file is maintained with required details.

     

    Thanks

     

    Jaianandh V

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