A user mistakenly settled a rebate agreement that is invalid (which means it should have no volumes inside). She has missed running VBOF to remove the volumes and went on to settle it. Now the rebate is in status C, and even if i try to return it to B, it won't have VBOF remove the billing documents as it has already been "settled".
Can you let me know if there's a way to remove them even if it's already "settled"?
Thanks for the response. But this is not the solution to the issue
My issue is, I wanted to remove billing documents from the verification level of a rebate that has, by mistake, been settled. The billing documents were not cancelled as they would have to pick the newly created rebate agreement, and not the one the user has invalidated.
So the main question is, would is still be possible to remove billing documents from the verification level even after mistakenly settling the rebate and setting it to C.
If the settlement debit memo request has been created the status changes to 'C' in the agreement. The only way to restore 'B' and re-open that agreement is to delete the sales document (a reason for rejection would not help) If you are not able to delete the settlement document in VA02 then you will have to manually set the KONA-BOSTA to 'B' in the table in debug.
After you have set the agreement status to 'B' you wil be ble to change the validity period of the agreement. You could try to set it to a date in the future and save then run VBOF for the agreement this should remove the active rebate conditions from the billing documents that currently have it (those in the verification list)
I would expect at this point the agreement will be in status 'B' with no lnked billing documents so at this point you can delete the
agreement which will clear any accruals outstanding in FI
I hope this helps