2 Replies Latest reply: Mar 5, 2012 10:45 AM by Anita Schaerr RSS

Sending order acknowledgement and invoices via e-mail

Anita Schaerr
Currently Being Moderated


I am new in the forum, but I have tried to read threads about this topic before posting this.

We send order acknowlegdement via e-mail today.

We have maintained an e-mail adress in customer masterdata. And via VV12 we have also maintained output type with external send, etc. Everything is working fine.

Now we would like to send invoices via e-mails in same way like orderacknowledgements. So finally to my question - how do we handle different e-mail adresses for this purpose. It might be that the customers have different e-mail adresses fro OA`s and INV.

Or do you have other solutions/experiences.


Thank you in advance for your reply.


Kind regards

Anita S.