We have create a delivery from a sale order that initially it was a complete order. During the picking of the TO we found a difference of stock of one unit. We asked to the client if they accept the partial order and they said that there was no problem.
We change the sales order from complete to partial, but the delivery is not accepting the difference, is always warning that we haven't arrive to the quantity.
I have read that there is no way to change the delivery so we have to delete it and create a new one. But we have a problem, the original one was of 56 pallets and all of them are done and label except the last one, if I delete de delivery I will have to move the TO again to the stock and dismount the 56 pallets, and repeat the picking, so, somebody knows a solution to avoid this and not move again everything just for one piece?
We tried but the problem is that SAP don't allow me because it's a complete delivery so is expecting the total amount, when I used the LT21 and said that change the picking quantity to the delivery quantity the system warning me telling that is a "complete delivery" and I can't change the delivery quantity.
We also tried to confirm the TO and after change the delivery quantity manually in the delivery. But even we changed in the SO that now is a Partial delivery the delivery doesn't allow to change the delivery quantity it's always warning that the quantity has to be complete.
Well the problem is that the order is finished but with a difference os 1 unit of the 259 that we have to pick.
If I cancel the order I will have to move all the material to the bins that they proceed and repeat the picking with a new order to pick exactly the same amount of material that I have now.
The problem is, how do I make a new delivery and a new order but without moving the material to the bins and repeat the picking again?
Best Regards and thanks for your time
Edited by: enriquerolo on Mar 5, 2012 7:32 AM
Please check if you can change the status of the field Partial Del. in Delivery > Item > Predecessor data.
If the Complete delivery requirement is flowing from the Customer Master, you may try changing the same in the Customer master and then try processing the delivery.
I can't change in the delivery. When I change the quantity it still is saying that it's a complete delivery even i have changed on SO, It's like idelivery is not going to check if something has change in SO.
This is a problem because we have move all the material in the warehouse and now we have to move them again to the bins just because the delivery is not checking the SO again, it seems that there is no standar way to do it.
Best Regards and thanks again for your help.