2 Replies Latest reply: Mar 5, 2012 7:33 PM by Luisa Noscal RSS

CG02 > Report from Template error when starting the display application

Luisa Noscal
Currently Being Moderated

System info: SAP GUI 720 (patch 10007878), ECC 6.0, SAP_APPL/EA-APPL 605, WWI 2.7 (patch 20000084)


Hi, folks.


I was able to execute CG02 'Report from Template' function. My local MS Word 2003 would open successfully to display the report as expected. Suddenly, I couldn't do that anymore. I'm now getting msg "An error occurred when starting the display application" (C$772). And I didn't change anything.


Any clue to what has happened or why it is happening? In my Word, I have 'C:\Program Files\SAP\FrontEnd\SAPgui\wwi' set as the file location for User templates. What else should I check?


Thanks in advance.