Print button not working in SAP Crystal Report in Mozilla and Chrome

Amit Shahani Apr 10, 2012 6:58 PM

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Hi,

I am using Visual Studio 2010 with SAP Crystal Reports. In my report the print button is not working in Mozilla Firefox and Google Chrome. while it is working fine in IE.

I have tried a lot to search about that, but can't find a solution. The export button is working fine, but when I click on the print button, just one postback is done and nothing happens afterwords.

I am using Windows 7, VS2010, SAP Crystal Report - version for VS 2010 Please help me.

Thanks,

Amit Shahani

Re: Print button not working in SAP Crystal Report in Mozilla and Chrome

Ludek Uher Apr 10, 2012 8:14 PM (in response to Amit Shahani)

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From the Crystal Reports for Visual Studio 2010 Supported Platforms

Supported Browsers
 Internet Explorer 7
 Internet Explorer 8
 Internet Explorer 9
 Firefox 2.0
 Firefox 3.5
 Firefox 3.6
 Firefox 7
 Firefox 9
 Safari 3.1

- Ludek
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- Re: Print button not working in SAP Crystal Report in Mozilla and Chrome
  
  Amit Shahani Apr 11, 2012 11:36 AM (in response to Ludek Uher)
  
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  Thanks,
  
  But as I told earlier, my report is working in IE, but it's not working correctly in firefox. I am using Firefox 9 version.
  
  when I am clicking the print button, an empty postback occurs, and nothing happens.
  the export button is working in firefox, but only the print button is not working.
  
  please help,
  
  Thanks,
  Amit Shahani
  
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  - Re: Print button not working in SAP Crystal Report in Mozilla and Chrome
    
    Ludek Uher Apr 11, 2012 5:32 PM (in response to Amit Shahani)
    
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    Hmmm. re-reading your original post, I see:
    
    In my report the print button is not working in Mozilla Firefox and Google Chrome.
    
    Not to argue the point, but I do not see a version for IE in that post and the supported platforms does not mention Google Chrome...
    
    What is the exact version of Firefox you are using?
    Also, make sure you are on SP 3 for Crystal Reports for Visual Studio 2010
    
    - Ludek
    
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    - Re: Print button not working in SAP Crystal Report in Mozilla and Chrome
      
      Amit Shahani Apr 16, 2012 8:15 AM (in response to Ludek Uher)
      
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      Ok, I updated mozilla firefox,
      now its working
      
      thanks,
      amit shahani
      
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