10 Replies Latest reply: Aug 16, 2014 2:49 PM by jayasimha chandra RSS

Mail not being sent for PSS on GRC 10

Uday Kiran Madireddy
Currently Being Moderated



When I tried to reset password for user using PSS in AC10 it is giving a success message and also the password has changed in backend system but no mail is being sent with the password to the end user.I am not even able to trace the mail through SCOT as these mails don't use SCOT for sending mails.


For all other Access requests mails are being sent perfectly fine.I am on SP7 and the same works on my Dev system and I checked all the config between both systems and they look the same.

I am really stuck trying to troubleshoot this issue,any help or suggestion would be appreciated.