5 Replies Latest reply: Jun 15, 2012 4:53 PM by Steve Knight RSS

Installed crbasic2008sp1 to cure problem, but distribution doesn't have the cure

Steve Knight
Currently Being Moderated

Hi,

This is my first time here, so please be gentle with me!

 

I have taken over a project (with no handover) which has a problem with Crystal Reports.  It is mostly a desktop app, but uses a web-based back end.  It is written in VB VS2008.  The problem we found was that when a report was run, and if it had more than 2 pages, the navigation bar's single page arrow (business objects) would step through from page 1 to page 2, but no further.  You could use the 'go to last page' button and that would do what it should.  The single back-arrow would then take you to page 1. 

After much searching on the web, I found a suggestion to install crbasic2008sp1, which I did - and it worked!  Now you could step through the report page by page.  So I created an installation set (using msbuild), and installed the new version on another PC.  The problem was still there - step from 1 to 2, but no further.If I install the crbasic2008sp1 onto that other PC, then the problem is fixed.

So how do I create an installation that will include the upgraded Crystal Reports, please?

 

Thanks

Steve