Yesterday, I installed SBOP BI Platform 4.0 Clients FP3 - Windows (32B) from Service Marketplace and I have not been able to start the Webi rich client.
I immediately get a "Fatal Error" pop-up with the following message "Can not load JRE library - Press OK to start debugger". Pressing "OK" doesn't seem like it does anything.
I have tried reinstall BI platform FP3 and tried FP2. I have tried various versions of Jave runtime environment (release 6.0 updates 22, 25, and 33) and I still get the same error.
Has anyone else faced this problem and does anyone know of a possible work around?
Thanks for your time!
I am afraid there is no easy solution, please check this KB article
in this case they had to rebuild the OS...
If you are familiar with MS ProcessMonitor you may wish to find out what is the component failing to be loaded...
Thanks for the information.
Now that I think about it, I have been having problems loading some MS office programs where it cites a missing library but powerpoint, excel and word seem to have this automated repair program. It was a reoccuring issue until I completely uninstalled MS office and reinstalled it but the issues came back about a week later.
It's quite possible that the problems I've been experiencing is due to my OS. I'll try to do some tests.