Hi Experts,
I have created a workflow for Purhcase order and in that i have created a remainder mail to the approver for every 24 hours if he doesn't respond to it.
And everything is working fine, but the remainder mail is still triggering even the purchase order is approved.
Business object - BUS2012
Method - SEND_REMINDER
Those mails are not in SOST and also in Workflow Log after the approval has been done.
Can anyone suggest me a solution for this issue.
Regards,
Vijayan.R
Hello,
How does that method send mails?
Are mails sent to SBWP or to the external email (e.g. Outlook)?
It could be a Z table that isn't properly updated, but I'm just guessing.
regards
Rick Bakker / hanabi technology
I have taken zcopy of the business object bus2012 and created my own method send_reminder in that i have used the FM -SO_NEW_DOCUMENT_SEND_API1 to send a mail
Hello,
Where is that method called? I assume in your workflow. Look in the workflow log to see why it's still being executed. Maybe it's a loop that doesn't get terminated.
regards
Rick Bakker / hanabi technology
Hi
You are saying Remainder mail is getting triggered but not seen in SOST. How can you say that ?
If recipient is determined successfully ? Please check workflow log how it is working.
Regards,
Shiv
Yes, check SOST carefully again.
HI Vijayan,
For Mails not in SOST :
Please go to SOST and click the check box Transmitted & then Refresh & you can see external mails which are not sent due to SCOT/SMTP configurations missing.
For Mails not in Workflow Log :Check If in Activity step ->Details ->Workflow Log->Graphical Representation -I guess you have mentioned -Only in Technical Workflow Log instead of All Workflow Logs