1 10 11 12 13 14 17 Previous Next 251 Replies Latest reply: Jun 24, 2011 7:22 AM by Julius von dem Bussche Go to original post RSS
  • 165. Re: Suggestions for forum improvements
    Otto Gold
    Currently Being Moderated

    And just as a side note I must admit that the report abuse process is still not clear to me.

    Not clear to me either. Maybe some of the mods could write a blog about it? Then such source could be easily referenced without discussing the same things again and again or explaining to the curious/ angry users.

    Something like the blog about "asking questions" (i don´t remember the exact name). I think this topic is worth a blog.

    By the way, I would like to read a log about the daily routine of the moderator as well.

    Regards Otto

     

  • 166. Re: Suggestions for forum improvements
    Harald Boeing
    Currently Being Moderated

    Kishan, thanks a lot for the good reference. Now I'm officially part of the ruling majority on SDN who cannot conduct a proper search before posting. My only hope is that some kind moderator might have mercy and deletes my message. Hold on, maybe I should just hit the report abuse on my message to provoke that?!... 

  • 167. Re: Suggestions for forum improvements
    Julius von dem Bussche
    Currently Being Moderated

    > By the way, I would like to read a log about the daily routine of the moderator as well.

    There are a few. Matt wrote a nice one --> A day or three in the life of a forum moderator.

     

    Cheers,

    Julius

  • 168. Re: Suggestions for forum improvements
    kishan P
    Currently Being Moderated

    Kishan, thanks a lot for the good reference. Now I'm officially part of the ruling majority on SDN who cannot conduct a proper search before posting.

    Thats the last thing one can accuse you of. Unless you thought of some gory search terms like beheading and headless, the chances of you spotting that thread was minimal.

     

    pk

  • 169. Re: Suggestions for forum improvements
    Mylene Euridice Dorias
    Currently Being Moderated

    >

    Harald Boeing wrote:

     

    > It probably has been said and discussed already, but I couldn't find it...

    >

    > If people report abuse it seems that in some cases the message is deleted (I guess by a moderator), but any existing replies to the original message seem to remain. I find this rather confusing and would prefer a complete delete to keep the forums clean (especially if a message is worthwhile deleting it seems that probably nobody should have answered it).

     

     

    Awesome!!!

     

    I am not the only one ... (well, there's been Jurjen, of course)! In the course of my 'Beheading Thread' I felt more and more like I was some miser who begrudged the mods a quick-mod tool. I feel much better now

     

    Since we are three of this opinion, let's add this to our wishlist for forum - improvements: a moderating tool, which does not 'behead threads', but -for example- moves the whole thread to a 'trash-bin-forum' - it should be as easily usable as the 'beheading'-tool, but without the 'corpses' ...

  • 170. Re: Suggestions for forum improvements
    Marilyn Pratt
    Currently Being Moderated

    Hi Chris.

    Removed. (hopefully the right one to non-existent post)

  • 171. Re: Suggestions for forum improvements
    Marilyn Pratt
    Currently Being Moderated

    Hi Otto,

    A quick cut and paste from the moderator guide (which is accessible for moderators only)

    Explains what the moderators do with abuse reports.

     

    Here is the tasks they would perform with the list of reported messages:

     

    Per each reported message, you'll see the message subject, the thread name, and date posted (of the original message).

    When you click the message subject, the message text will expand, along with the abuse report, as added by the reporter.On the top right corner of each message, there is an actions drop-down where you select the required action:

     

    Defer - An action will be taken later, leave in the abuse report.

     

    Approve - The abuse report is unjustified. The message should be left as it is.

     

    Edit & Approve - The message is valuable, but should be edited in order to remain published.

    In this case, an editing pane will open so you can edit the message.

     

    Reject - The message is an actual abuse and should be removed.

    In this case, the following email notification will be sent to the author:

     

    Subject: Sorry your SAP Community Network Forum Post has been rejected

     

    Hello,

    You have received this email because the message you posted below has been rejected by our moderators.

    You may want to check out the terms and conditions for using our forums: https://wiki.sdn.sap.com/wiki/display/HOME/RulesofEngagement You also find a link to them in the first thread of every forum.

     

    Hope you understand and continue to participate in our community.

     

    All the best the CN Community Team

  • 172. Re: Suggestions for forum improvements
    Sandra Rossi
    Currently Being Moderated

    Thanks Marylin (and Otto for the question), that's very nice to see how moderators do their job. I was interested by this one especially as I was not aware of that: "The message is valuable, but should be edited in order to remain published."

    Next times, I'll take time to write these abuse reports so that it can be published directly.

  • 173. Re: Suggestions for forum improvements
    Julius von dem Bussche
    Currently Being Moderated

    Yep, and the comment field is very usefull for us to understand the context of the report. I always read that first and know the reliable reporters.

     

    Actually, when I finally get to meet PK in person then we will probably have little to say to each other anymore...

     

    Where usefull and appropriate I also provide feedback to the person who reported the thread, but that is not scalable in ABAP General for example.

     

    Personally I am still of the opinion that having active and knowledgable discussions is the best deterent. You seldom find abuses of such threads.

     

    I also predict that Anton will post next...

     

    Cheers,

    Julius

  • 174. Re: Suggestions for forum improvements
    Chris Paine
    Currently Being Moderated

    Julius, sorry to disappoint you...

     

    Thanks guys for the education.

     

    And on to another forum suggestion...

     

    I get <mails_wot_is_e> sent to me to notify me of updates to threads - which is really useful. I'm sure we could come up with/there is a better way, with personal RSS feeds etc, but the <mails_wot_is_e> work for me at the moment. (That said, trying to look at my watch-list times out, seems my proxy can't believe any website should be that slow to respond... I guess that's an issue when you start being active.

     

    However, very often - especially when it's threads like this one - users are using formatting in the thread which doesn't transfer through to the <mail_wot_is_e>l. Strike-though is an example of this which can mean that the <mail_wot_is_e> version of the thread can imbue quite a different meaning than intended.

     

    My <mail_wot_is_e> client does support formatting, I doubt that there are many left out there that do not. I think we should be able to receive formatted notification <mails_wot_is_e> ? (emphasis added to make it easier to spot the enhancement request I'm putting forward

     

    Sorry - this post in initial version failed the forum guidelines check - wtf!!! Please read for <mail_wot_is_e> E M A I L... far ooot! Any mod that is able to get around this and replace the text, please feel free!

  • 175. Re: Suggestions for forum improvements
    Chris Paine
    Currently Being Moderated

    @Marilyn - Thanks! I no longer don't as much look like I'm going crazy in a thread I started myself.

  • 176. Re: Suggestions for forum improvements
    kishan P
    Currently Being Moderated

    Actually, when I finally get to meet PK in person then we will probably have little to say to each other anymore...

    That's not true. We need to discuss if the flick to fine leg is more elegant than a cut to square leg. We also need to exchange notes on some behind-the-SCN-curtain activites too

     

    pk

  • 177. Re: Suggestions for forum improvements
    Thomas Zloch
    Currently Being Moderated

    >

    Marilyn Pratt wrote:

     

    >

    > Edit & Approve - The message is valuable, but should be edited in order to remain published.

    > In this case, an editing pane will open so you can edit the message.

     

     

    Actually I'm often using this option to add my comment to the post outlining what is wrong with it, then locking the post. This way the original poster and the community can see what was wrong and hopefully avoid such behaviour in the future. If a poster remains ignorant about the warnings, then we have a nice track record to be presented to the "Men in Black" who can turn anybody into a Guest if justified.

     

    It was said before but cannot be stressed enough that precise abuse reports are of great value in keeping the forums clean, especially in a forum with huge traffic like ABAP Development, where it is impossible to study every single message.

     

    So thanks to all who are doing this already, and to the others, please join in!

     

    Thomas

  • 178. Re: Suggestions for forum improvements
    kishan P
    Currently Being Moderated

    Even as I appreciate your approach, I have one query. What happens to all these locked threads? Of course they can be kept in the database for a certain period to know the history of the OP. But then after a certain period, say six months to one year, could these locked threads be deleted? I mean, there's no point these "useless" threads keep occupying MBs and GBs of database space.

     

    Also, can there be a counter on the number of post lockings on a OP? This will easily help catch repeat offenders. A step further would be to auto-forward the OP to the "Men in Black" after a certain threshold.

     

    pk

  • 179. Re: Suggestions for forum improvements
    Thomas Zloch
    Currently Being Moderated

    >What happens to all these locked threads?

     

    I had the same thoughts about this, will probably ask in the moderator forum, but only after searching for existing discussions of the topic

     

    > Also, can there be a counter on the number of post lockings on a OP? This will easily help catch repeat offenders. A step further would be to auto-forward the OP to the "Men in Black" after a certain threshold.

     

    Sounds interesting, let's see what the Admins say.

     

    Thomas

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