Repairs Sales Process

[former_member202877]

Hi All i am going to provide you Step by Step process of Repairs Sales Process/Cycle.

In this scenario sales order interface with other module like PP-MM-QM and FI

Following Points we have to perform step for Sales Repairs Cycle.

1. Create sales order - va01

2. Create outbound delivery -vrre (PP)

3. Serial number attachment and post goods receipt -vl02n (PP)

4. Record usage decision - qa32 (QC)

5. Serial number status change from ECUS to ESTO - iq02 (QC)

6. Sales order update to create service maintenance order in back ground- va02 (QC)

7. Additional of components to be repaired / replace in service order - iw32 (PP)

8. Issue of components against service order to be repaired /replaced - iw41 (QC)

9. Confirmation of service order- iw41 (QC)

10. Technical completion and settlement rule creation for service order - iw32 (QC)

11. Outbound delivery- vl02n (ppc)

12. Create billing doc. vf01

13. Create excise invoice-j1iin

Repairs sales process

Create- va01

Customer-215010254

Material -V2MC310171PA19200M

SAVE DOC.

Create Inbound Delivery –VRRE

ENTER AND SAVE

SAVE DOC.

Serial number attachment and Post Goods Receipt –VL02N

System status – ECUS (After PGI) it is coming from customer

Before PGR go to item picking tab and select Storage loc.- SERV

Now do it PGR

Once you clicked on ‘Post Goods Receipt’ system generate Inspection Lot in background

After PGR Check it MMBE stock should be in Quality Inspection

Update Sales order to check already generated inspection lot –VA02

1. Click on update icon on repairs tab

  Repair tab click on inspection

After clicking on ‘Inspection Lot’ following Screen will display

NOTE – If inspection lot generate pls check in MM02 with help of plant that we entered in order

Select the view in MM02-Quality management tab

Inspection setup should be check  if not --change the plant in order and work on that plant

Create Usage Decision QA32

Execute

Select material that system status is Release calc sprq ------it means its pending w=I have to do work on it.

Now select top of Usage Decision (UD)

Here enter usage decision code

On UD Code do it f4

Select usage decision and accepted then choose

Now see the screen

Now Select  Inspection Lot Stock tab and enter quantity here and save

This screen will come after save..now do it refresh ..we will see that material gone from here

Here see that Inspection lot gone from here

Change Status of serial number from ECUS to ESTO –IQ02 and enter serial number also so that we can change status ECUS- TO ESTO

Enter 2 times may be message will come

Select the material and ok

Click on status Icon

Change Serial no. Status from ECUS to ESTO as shown below

Click here to ‘Status’

from ECUS to ESTO back and  save

Now see the MMBE Material should be in Unrestricted

  Update Sales Order to create Service Maintenance Order

1. 1. Click on ‘Add’ icon to add item for service Maintenance order.
2. 2.   Enter Quantity, click on Repairs box and do it enter serviceable material will appear automatically
3. 3.   Click on Update Button and select it All may be in 2-3 times

1. 4.Click on SM Order

After SM order (Service maintenance order this screen will appear

Here we can see Doc. Number generated 56943

Now go back and save the doc.

Change Service order –(Add components to be repaired) – t-code- IW32

Go to Components tab

Note- if anything replaced item is there then enter that item and save if nothing is replaced in service that save also without any more material

Note : Note – While adding components in order make sure that the ‘Back flush’ check is off.

After adding the components save order and note down the number.

Now do it t-code IW41 AND DO IT CONFIRM WITH SELECTION OF REDIO BUTTON THAT WILL OCCOR IN IN SCREEN—OPERATION NUMBER - 0010

Check Service Order Status –IW32

Click on ‘Status’ icon to check Order status

After clicking on Status button following screen will appear.

GO BACK

TOP of screen select complete technically flag and continue

Maintain Settlement Rule as follows:

Cat- select ctr (cost centre)

And entre  and in settlement receiver choose cost centre of company code 2000

Now deliver the order va02

Check pick quantity-1

Storage location –SERV

Use or Maintain Serial number and save doc.

If this error will appear it means there is the problem with storage location

Pls check it storage location and change it in SERV

  AND also check it picked quantity

TOP of screen select complete technically flag and continue

Maintain Settlement Rule as follows:

Cat- select ctr (cost centre)

And entre  and in settlement receiver choose cost centre of company code 2000

Now deliver the order va02

Check pick quantity-1

Storage location –SERV

Use or Maintain Serial number and save doc.

If this error will appear it means there is the problem with storage location

Pls check it storage location and change it in SERV

AND also check it picked quantity

Now do it pgi

Now vf01

Now see the document flow